Chika Mishael Onyeka

I am a dynamic, results-oriented administrative and operations professional with over five years of diverse experience across administration, customer service, business development, research, and finance. I excel at organizing workflows, improving operational efficiency, and delivering measurable results.

In operational roles I have managed inventory, monitored project timelines, prepared bills of quantity, and implemented standard operating procedures to ensure cost-effectiveness and compliance. I have also organized staff training and maintained accurate expenditure records to support project delivery.

In financial and customer-facing roles I reconciled EFT and inter-branch suspense accounts, maintained ATM and e-channel operations, handled account onboarding and transactional requests, and produced detailed monthly reports for senior management. I consistently prioritized timely responses and high service standards.

I hold an M.Sc. in Economics and multiple certifications including computer studies, virtual assistant training, soft skills, relationship management, and project management. I am passionate about continuous learning, networking, and applying innovative problem-solving to drive business growth.