Obanla Adeola

I am a results-driven administrative, HR, and customer service professional with hands-on experience in office management, employee onboarding, and client support. I consistently prioritize efficiency, confidentiality, and organized record-keeping to support organizational goals.

In customer service roles, I have responded to inquiries across phone, email, and live chat, handled billing and account changes, logged service tickets, and guided customers through onboarding and product use while updating CRM records accurately.

As an office administrator during my NYSC, I oversaw daily operations, calendar management, documentation, recruitment support, and compliance-related administrative tasks that improved internal coordination and service delivery.

I have supplemented practical experience with training in Agile Project Management, Human Resource Management, Virtual Assistance, and UK Agent/Counsellor certification, and I bring strong Excel, Outlook, and CRM skills to help teams operate more effectively.