Open to opportunities

Jermani Laurie

@jermanilaurie

Message

Cross-functional sales and UX-informed professional driving growth for nonprofits and startups.

United States

Message

What I'm looking for

I seek a customer-facing role where I can drive revenue and retention using data-informed outreach, empathetic communication, and scalable processes.

I am a versatile, results-driven professional with strengths in technology sales, UX research, growth marketing, and crisis intervention. I bring five years of sales experience and two years of crisis-support experience, working across nonprofits, startups, and retail brand programs.

In sales roles I consistently exceeded targets (averaging over 111% quota attainment) and built a $1.5M pipeline while using tools such as Outreach, Salesforce, Gainsight, HubSpot, and Outreach.io to manage ABM, prospecting, and retention efforts. At a startup I tracked churn risk and helped improve customer health, contributing to $45k ARR impact.

I combine empathy and evidence-based approaches—incorporating psychopathology, diversity, and inclusion—into stakeholder management, training, and user-centered outreach. I communicate fluently in English and Spanish and focus on creating scalable processes that improve retention and brand awareness.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Representative

Current

Bloomerang

Mar 2025 - Present (1 year)

Averaged 111% of quota by executing ABM and outbound efforts, building a pipeline of $1.5M and strengthening nonprofit client financial performance. Spearheaded onboarding and training to improve seller effectiveness and retention.

Account Based Marketing Outreach.io Salesforce HubSpot Gainsight Cold Emailing Pipeline Building Training

Sales Development Representative

Profitsolv

May 2024 - Feb 2025 (9 months)

Prospected and qualified inbound leads for legal and real estate firms, tracked churn risk and supported retention initiatives that protected $45k ARR. Utilized outreach tools to generate pipeline and improve customer health.

Salesforce Outreach Qualified Gainsight Prospecting Customer Retention

Brand Ambassador

Beauty Barrage

Sep 2023 - May 2024 (8 months)

Drove in-store sales and brand awareness across retailers (Sephora, Ulta, Nordstrom) through product demonstrations, internal coaching, and targeted engagement, consistently meeting sales goals.

Retail Sales Product Demonstrations Brand Activation Coaching Customer Engagement Interpersonal Communication Sales Targets

Education

Degrees, certifications, and relevant coursework

Profitsolv

Sales Development Representative, Sales Development

2024 - 2025

Activities and societies: Using Gainsight, Salesforce, Outreach, Qualified; customer prospecting and retention

Completed training/role in sales development focused on prospecting, inbound lead generation, and CRM tools to support customer revenue growth.

University of North Carolina

Bachelor of Arts, Psychology

2014 - 2018

Activities and societies: Research, brand ambassadorship, sales techniques, customer engagement

Bachelor of Arts in Psychology with a minor in Biology focused on customer health, retention, and communication skills applied in sales and research contexts.