jereme warquez

Reviewed resumes, conducted initial interviews and assessed candidate fit for the US territory, coordinated interviews and managed offer letters and onboarding documentation. Negotiated terms and scheduled candidate engagement across hiring teams.

Provided customer service and technical support while assisting clients with property details, monthly amortization calculations and appointments for property viewings. Targeted clients online and explained terms, improving lead-to-visit conversion.

Handled customer support via email and chat for tuner devices and vehicle issues, troubleshooting devices and resolving technical concerns for the US territory. Managed customer inquiries and provided accurate solutions to improve case resolution.

Reviewed TikTok EMEA content including videos, captions, comments and livestreams to identify violations and enforce community guidelines, removing or restricting violating content. Ensured compliance with platform policies and local laws.

Provided provider support for claims and eligibility inquiries for Cigna HealthSpring across US & India territories, communicated complex information clearly and prioritized provider needs to ensure high satisfaction. Managed provider inquiries and case resolutions.

Pursuing BSBA in Human Resource Management from 2018 with expected completion in 2025.

Studied Accountancy and Business Management from 2016 to 2018.

Completed secondary education at Sampaguita Village National High School from 2012 to 2016.

Completed primary education at San Isidro Village Elementary School from 2006 to 2012.