Jereme Warquez
@jeremewarquez
Customer support specialist dedicated to enhancing client satisfaction.
What I'm looking for
The individual has extensive experience in social media management, customer support, and content moderation. They currently work as a Social Media Account Manager at Oakmont Brand & Lifestyle, where they create engaging content and coordinate daily posting schedules. They previously worked as a Technical Support Representative at SCT & Bullydog, a Content Moderator at Majorel Philippines, and at Hinduja Global Solutions, where they provided top-tier customer support for Cigna HealthSpring.
Experience
Work history, roles, and key accomplishments
Social Media Account Manager
Oakmont Brand & Lifestyle
May 2022 - Present (3 years 1 month)
As a Social Media
Account Manager at Oakmont Brand & Lifestyle, I craft strategies that
align with brand objectives, supervise the production of engaging content
like graphics and videos, and coordinate daily posting schedules to
maintain a strong online presence.
Technical Support Representative
SCT & BULLYDOG
Mar 2021 - Oct 2022 (1 year 7 months)
I served as a Technical
Support Representative at SCT & Bullydog, where I collaborated with the
technical team to resolve customer concerns in the U.S. market, with a
focus on tuner devices and automotive solutions.
Content Moderator
Majorel Philippines
Oct 2019 - Feb 2021 (1 year 4 months)
Reviewed and moderated content on a leading social media platform to ensure viewer safety, particularly for younger audiences, while maintaining compliance with community guidelines.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science in Human Resources Management, Human Resources Management
2018 - 2024
Pursuing a college degree in Human Resources Management, focusing on the principles and practices of managing human resources effectively.
San Pedro College of Business and Administration
Senior High School Completer, Accountancy, Business & Management
2016 - 2018
Completed Senior High School with a focus on Accountancy, Business, and Management, preparing for higher education in business-related fields.
Sampaguita Village National High School
Junior High School Completer, General Education
2012 - 2016
Completed Junior High School at Sampaguita Village National High School, gaining essential knowledge and skills for further education.
San Isidro Village Elementary School
Grade 6 Completer, Elementary Education
2006 - 2012
Completed Grade 6 at San Isidro Village Elementary School, focusing on foundational education and skills development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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