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elizabeth chokuda

@elizabethchokuda

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Highly motivated accounting professional with over six years of experience.

Zimbabwe

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What I'm looking for

I am looking for a challenging role in finance that fosters growth and innovation.

I am a highly motivated Accounting and Finance professional with over six years of progressive experience in banking, financial reconciliation, and customer service. My expertise lies in advanced data analysis, regulatory compliance, and stakeholder management, where I have consistently produced accurate results under pressure while leveraging technology for efficiency.

Throughout my career, I have held various roles, including Acting Customer Service Officer and Reconciliation Officer, where I successfully managed customer relationships, ensured compliance with KYC standards, and improved reconciliation processes. I am passionate about contributing to the success of a dynamic organization while achieving personal growth in the finance and banking industry.

Experience

Work history, roles, and key accomplishments

Acting Customer Service Officer

BancABC

Jan 2024 - Dec 2024 (11 months)

As an Acting Customer Service Officer, I spearheaded initiatives to strengthen customer relationships and expand the bank's client base. I contributed to revenue growth and operational efficiency by delivering exemplary service and adhering to banking policies.

Customer Service Relationship Management Revenue Compliance Cross Selling Team Collaboration

Back Office Clerk

BancABC

Sep 2023 - Jan 2024 (4 months)

In this role, I focused on ensuring data accuracy, compliance with KYC standards, and operational support for clients and internal stakeholders, verifying account compliance and maintaining up-to-date client records.

KYC Flexcube Document Management Problem Solving

Assistant Accountant

Varun Beverages

Oct 2022 - Aug 2023 (10 months)

As an Assistant Accountant, I handled cash, processed invoices, verified expenses, and managed creditors and debtors accounts, ensuring compliance and accurate financial reporting.

Invoice Management Financial Reporting Compliance Accounts Management

Reconciliation Officer

GetBucks Microfinance Bank

Jan 2021 - Oct 2022 (1 year 9 months)

As a Reconciliation Officer, I ensured the accuracy of financial records and resolved discrepancies in high-value accounts, supporting the bank’s compliance and audit readiness.

Compliance Audit Account Management Reporting Zimswitch RTGS