Open to opportunities

Kin Chimango

@kinchimango

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Customer-focused commerce graduate with banking and administrative experience driving operational efficiency.

Zimbabwe

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What I'm looking for

I am seeking a role in banking or administrative operations where I can apply my back-office, credit-administration and reconciliation skills, grow in risk or operational functions, and contribute to process efficiency and strong customer service.

I am a goal-driven Bachelor of Commerce (Honors) graduate in Business Management and Entrepreneurship with hands-on banking and administrative experience. I have delivered back-office, enquiries, credit-administration and quantitative-risk support at AFC Holdings, and improved operational processes while maintaining strong customer service and accurate financial records.

I excel at account openings, reconciliations, ECL/PD model updates, journal corrections and daily clerical workflows, bringing strong communication, bookkeeping and organizational skills to fast-paced financial and educational environments. I seek opportunities to contribute to a visionary institution where I can grow professionally and add measurable operational value.

Experience

Work history, roles, and key accomplishments

Back Office & Enquiries Clerk

AFC Holdings

Sep 2024 - Feb 2025 (5 months)

Processed account openings, transfers, overdrafts, journals and card issuance while maintaining account records and resolving customer enquiries at the Gutu branch.

ATM VISA Issuance T24 Customer Service

Data Clearing Clerk

AFC Holdings

Jul 2024 - Aug 2024 (1 month)

Updated IFRS 9 ECL and PD models and corrected accounts after core banking migration, improving data accuracy for credit risk reporting during a one-month project.

IFRS 9 PD Modeling T24 Data Correction Attention To Detail

Administrative Assistant

Terry Goss High School

Mar 2023 - Jun 2024 (1 year 3 months)

Prepared cash books, expense vouchers, bank reconciliations and income statements; supported fee payments, student enrolment and uniform distribution to streamline school administrative operations.

Bookkeeping Bank Reconciliation Expense Operations Financial Reporting Office Administration MS Office

Student Attaché

AFC Holdings

Oct 2020 - Oct 2021 (1 year)

Handled client enquiries, account documentation, statement printing and back-office voucher scrutiny; captured new accounts, funds transfers and assisted with credit administration tasks.

Customer Service T24 Voucher Checking RTGS Queries