Gabriel Daniso
@gabrieldaniso
Banking operations professional skilled in customer service, transactions, and remote support.
ZimbabweWhat I'm looking for
I am a versatile banking operations professional with hands-on experience as a bank teller and in agency banking, back office, and enquiries roles. I have processed deposits, withdrawals, RTGS and other transfers while ensuring compliance with banking procedures and AML requirements.
I bring strong customer-service and communication skills, accuracy in transaction processing and data entry, and proficiency in T24 and Intellect core banking platforms. I am comfortable supporting corporate and retail clients, onboarding agents, troubleshooting POS issues, and managing documentation.
I am adaptable, detail-oriented, and eager to contribute to remote or freelance teams in virtual assistance, customer support, data entry, or financial administration roles, working independently in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Bank Teller
AFC Commercial Bank
Sep 2022 - Present (3 years 1 month)
Process deposits, withdrawals and customer transactions with accuracy while ensuring compliance with banking procedures and regulations; resolved client queries and maintained transaction integrity.
Agency Banking Officer
AFC Commercial Bank
Feb 2020 - Feb 2021 (1 year)
Assisted with malfunctioning POS machines, scouted and onboarded new agents, and managed mobile agents and agency banking funds to expand agency network.
Back Office Clerk
AFC Commercial Bank
Captured RTGS, internal and tax transfers, processed utility payments and corporate statements, and handled client queries to improve back-office processing accuracy.
Enquiries Clerk
AFC Commercial Bank
Managed account openings and closures, uploaded signature cards, issued statements, and handled client documentation and enquiries to streamline customer onboarding.
Education
Degrees, certifications, and relevant coursework
NTNational University of Science and Technology
Bachelor of Commerce, Banking and Investment Management
Pursuing a Bachelor of Commerce in Banking and Investment Management at NUST.
Mzilikazi High School
Advanced Level Certificate, Advanced Level
Completed Advanced Level with three A-Level passes in 2016.
Selebi Phikwe Secondary School
Ordinary Level Certificate, Ordinary Level
Completed Ordinary Level with seven O-Level passes including Mathematics and English in 2014.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Salary expectations
Job categories
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