Open to opportunities

Jennifer Flores

@jenniferflores1

Administrative support and customer service professional with 10+ years coordinating schedules, records, and client communications.

United States

Message

What I'm looking for

I’m looking for an administrative support or customer-focused role where I can manage calendars, scheduling, and confidential records, strengthen client relationships, and coordinate day-to-day operations in a fast-paced environment.

I’m an administrative and customer service professional with 10+ years of experience supporting clients, managing schedules, maintaining records, and coordinating office operations. I bring strong organization, attention to detail, and a calm, service-first approach in fast-paced environments.

In client-facing roles like Client Sales Representative at Milan Laser Hair Removal, I managed appointment scheduling, client communications, and confidential records, while supporting consultations, promotions, events, and sales follow-up. I also processed financial transactions and helped keep daily clinic operations running smoothly.

My background also includes Relief Manager duties at Public Storage, where I handled daily operations, security checks, and office administration, along with customer support for rentals, payments, and account management. I’ve further strengthened my customer and records experience through teller work at Wells Fargo, sales and account follow-up as a Sales Manager at Aaron’s, receptionist responsibilities at Archer Volkswagen, and administrative/customer support at Postal Plus Copy Center.

Experience

Work history, roles, and key accomplishments

Client Sales Representative

Milan Laser Hair Removal

May 2022 - Apr 2024 (1 year 11 months)

Managed appointment scheduling, client communications, and confidential records while maintaining positive client relationships. Supported sales follow-up, consultations, promotions, events, and processed financial transactions as part of daily clinic operations.

Appointment Scheduling Client Communication Customer Service Records Management Consultation Promotion Events Financial Transactions Account Management

Relief Manager

Public Storage

Jan 2022 - May 2022 (4 months)

Oversaw daily operations, security checks, and office administration for a storage facility. Assisted customers with rentals and payments, maintained organized records, and handled office administration and account management.

Office Administration Customer Service Rentals Payments Account Management Records Management

Teller / Banker

Wells Fargo

Aug 2018 - May 2021 (2 years 9 months)

Processed deposits, withdrawals, loan payments, and account servicing requests while resolving customer inquiries. Opened new accounts and educated customers on banking products and digital banking tools.

Banking Operations Deposits Withdrawals Loan Payments Account Servicing Account Opening Customer Education Digital Banking

Sales Manager

Aaron's

Mar 2016 - Jul 2018 (2 years 4 months)

Managed customer accounts, sales operations, and delivery coordination. Conducted customer outreach and follow-up, resolved concerns, and supported store performance goals.

Sales Operations Delivery Coordination Customer Outreach Account Follow up Customer Concerns Problem Solving Client Relations

Customer Service Associate

Postal Plus Copy Center

Jan 2013 - Mar 2016 (3 years 2 months)

Provided shipping, printing, scanning, mailbox, and administrative services while supporting customer needs. Managed deposits, inventory ordering, opening/closing responsibilities, and offered notary and customer support services.

Customer Service Shipping Printing Scanning Administrative Support Deposits Notary Services

Teacher

Children’s Lighthouse

Jul 2011 - Dec 2012 (1 year 5 months)

Developed educational activities and supported classroom management. Provided day-to-day classroom support to help maintain an organized learning environment.

Classroom Management Administrative Support Records Management

Receptionist

Archer Volkswagen

May 2008 - Jul 2011 (3 years 2 months)

Managed front desk operations, including scheduling and maintaining customer records. Handled front-desk communications and supported day-to-day scheduling and administrative needs.

Client Communication Front Desk Operations Scheduling