Open to opportunities

Jennifer Hall

@jenniferhall1

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Customer-focused accounts manager and client-relations professional with strong retention and problem-solving skills.

United States

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What I'm looking for

I seek a collaborative role focused on client retention and customer success where I can apply CRM, communication, and problem-solving skills to improve satisfaction and operational efficiency.

I am a customer-driven professional with over 9 years of experience in client relations, account management, conflict resolution, and delivering exceptional service in high-pressure environments. I build trust through effective communication and tailored solutions, consistently retaining clients and improving satisfaction.

My background includes U.S. Navy service where I developed adaptability, technical rigor, and leadership — training junior personnel and maintaining mission-critical equipment with 100% inventory accuracy. In civilian roles I managed end-to-end customer interactions, utilized CRM systems, and improved document retrieval efficiency by 30%.

I seek opportunities where I can leverage my client retention strengths, administrative and technical support experience, and collaborative approach to improve customer outcomes and operational efficiency.