Jen Myers

Provided a positive play environment and supervised children ages 6 months+, ensuring safety and preventing accidents during on-site recreation activities. Managed indoor/outdoor activities and maintained vigilant safety practices for toddlers and preschoolers.

Managed patient registration, scheduling, insurance verification, and physician schedule maintenance for Rheumatology and Endocrinology, improving clinic flow and communication. Handled phone triage, administrative projects, and accurate record keeping.

Served as liaison between department staff and customers, organized meetings, maintained files, and coordinated diabetes education referrals and classes to support clinical operations. Prioritized multiple tasks and worked independently with minimal supervision.

Handled billing exceptions including misapplied payments and escalations to BBB/Attorney General, prepared daily highlight reports, and assisted with escalated customer service and supervisor calls. Maintained professionalism in high-pressure interactions.

Managed bar operations including cash handling, serving drinks and food, and operating independently during solo shifts while maintaining customer service under high-stress conditions.

Organized law firm proposals and handled mail, copying, and faxing while managing confidential documents and maintaining attention to detail.

Completed an Associate of Arts in General Studies at Viterbo University between 2004 and 2007.