Open to opportunities

Jennifer Dall

@jenniferdall

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Office Manager and administrative professional with 10 years supporting operations and customers.

United States

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What I'm looking for

I’m looking for a role where I can manage day-to-day office operations, support customers and internal teams, and improve workflows. I enjoy hybrid work, fast-changing priorities, and handling accurate records, scheduling, and administrative accounting.

I’m an adaptable, customer-focused office manager and executive administrative assistant with 10 years of experience supporting office operations, customer relationships, internal teams, and business processes. I handle customer inquiries, resolve issues, coordinate administrative activities, and maintain accurate records—always with reliability, organization, attention to detail, and professional communication.

In my most recent role, I’ve managed daily office operations as a primary contact for customers, vendors, employees, and management. I coordinate schedules and documentation, support HR administration (employee records, payroll coordination, benefits processes), maintain databases and reports, and assist with invoicing and administrative accounting using QuickBooks—while working effectively in hybrid environments with digital tools and changing priorities.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

North Star Casteel Products Inc.

Oct 2016 - Oct 2025 (9 years)

Maintained accurate databases, spreadsheets, reports, and business records while supporting administrative workflows. Performed data entry and record-keeping tasks and ensured documentation adherence to company procedures and regulatory requirements.

Data Entry Record keeping Database Management Spreadsheet Management Reporting Documentation Microsoft 365 Word Excel Outlook PowerPoint Zoom Microsoft Teams Process Improvement Attention To Detail

Office Manager

North Star Casteel Products Inc.

Oct 2016 - Oct 2025 (9 years)

Managed daily office operations and administrative activities to support business efficiency. Served as a primary contact for customers, vendors, employees, and management, and coordinated schedules, documentation, communications, and internal processes.

Office Management Administrative Operations Customer Service Customer Relationship Management Workflow Coordination Record keeping Process Improvement Microsoft 365 Zoom Microsoft Teams Quickbooks Payroll Coordination Invoicing Administrative Accounting Documentation

Executive Administrative Assistant

North Star Casteel Products Inc.

Oct 2016 - Oct 2025 (9 years)

Coordinated schedules, documentation, and communications to support internal teams and business processes. Supported HR administration, assisted with invoicing and administrative accounting tasks, and worked independently in a hybrid environment while collaborating with remote teams.

Executive Administration Scheduling Documentation Customer Service Issue Resolution Professional communication Workflow Coordination HR And Administration Payroll Coordination Invoicing Administrative Accounting Quickbooks Microsoft 365 Zoom Microsoft Teams

Sales & Stock Associate

Express Fashion

Aug 2014 - Jun 2016 (1 year 10 months)

Provided high-quality customer service by assisting customers with product selection and inquiries and handling concerns professionally. Supported daily sales operations, inventory management, and stock organization in a fast-paced retail environment.

Customer Service Customer Support Professional communication Issue Resolution Sales Operations Inventory Management

Design Assistant

Campbell Cox Flooring

Jul 2013 - Jul 2014 (1 year)

Assisted customers with product choices and design selections and provided administrative support including documentation and customer communication. Helped the Project Manager prepare material quotes for customers using specialized software to estimate material cost.

Customer Communication Management Documentation Administrative Support Cost Estimation Attention To Detail Organization