Open to opportunities

jennifer David

@jenniferdavid1

Message

Dynamic sales leader with expertise in B2B SaaS and team management.

India

Message

What I'm looking for

I seek a role that offers opportunities for growth, team collaboration, and strategic impact.

With a robust background in sales and customer service, I have spent over a decade honing my skills in team leadership and strategic operations across the BPO and IT industries. Currently, as a Senior Inside Sales Manager at Kaseya Software Pvt Ltd, I lead the inside sales team, driving revenue growth through comprehensive sales strategies tailored to the B2B SaaS market. My ability to cultivate strong relationships with key customers has been instrumental in addressing their concerns and identifying collaborative opportunities.

Previously, I directed international sales for EMEA, US, and Canada markets at Whitehat Junior, where I managed a 22-member team and implemented successful strategies that resulted in consistent revenue growth. My experience also includes managing client relationships and operations at Syrow Pvt. Ltd, where I ensured seamless service delivery across 21 accounts. I am passionate about mentoring teams and fostering a high-performance culture, always striving to optimize processes and enhance client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Senior Inside Sales Manager

Current

Kaseya Software Pvt Ltd

Mar 2021 - Present (4 years 3 months)

Developed comprehensive sales strategies for the B2B SaaS market, focusing on revenue growth and sales pipeline management. Cultivated strong customer relationships and led the inside sales team to enhance performance and streamline processes.

B2B Sales Sales Pipeline Management Customer Relationship Management Team Leadership Sales Growth Sales Strategy Data Analysis Technical Sales Lead Generation

Senior Sales Manager

Whitehat Junior (Byju’s Pvt Ltd)

Sep 2019 - Mar 2021 (1 year 6 months)

Directed international sales for EMEA, US, and Canada, managing a large team. Implemented strategies for market penetration and led technical sales initiatives to enhance client experiences.

International Sales Team Management Market Penetration Technical Sales Lead Generation Coaching

Client Relationship Lead & Team Leader Operations

Syrow Pvt. Ltd

Oct 2018 - Oct 2019 (1 year)

Managed client accounts across India and EMEA, ensuring service delivery and satisfaction. Led a team to meet performance KPIs and implemented strategies for lead generation and solution selling.

Client Relationship Management Team Leadership Service Delivery Performance Management Lead Generation Solution Selling Communication Skills

Team Leader

Zen Power Pvt. Ltd

Jan 2017 - Jun 2018 (1 year 5 months)

Led outbound sales for auto parts in the USA and Canada, achieving significant revenue milestones. Developed lead generation campaigns and managed a team to meet sales goals.

Outbound Sales Team Management Lead Generation Sales Strategy Campaign Development

Associate Team Leader

[24]7 Customer. Inc

Nov 2011 - Sep 2016 (4 years 10 months)

Handled complex requests and escalations while managing client communications. Led a team to meet client expectations and delivered project management support.

Project Management Client Communication Team Leadership Escalation Management Customer Satisfaction Social Media Resolution