Open to opportunities

Jennifer Appeal

@jenniferappeal

Message

Organized virtual assistant and event planner delivering exceptional customer support and operational efficiency.

Nigeria

Message

What I'm looking for

I am looking for a remote role where I can provide executive-level virtual assistance, manage client communications and events, grow professionally, and contribute to an organized, collaborative team.

I am a detail-oriented virtual assistant and event planner with extensive experience in customer service, administrative support, and social media management. I have supported senior management, coordinated vendors remotely, and maintained CRM systems to ensure accurate client records and smooth operations.

My background includes leadership in event planning as MD/Lead Event Planner, sales and customer service roles in banking and telesales, and digital marketing experience supporting content and engagement. I routinely handle calendar and email management, data entry, report preparation, and client communications with a focus on responsiveness and accuracy.

I seek remote opportunities where I can leverage my strong communication, multitasking, and organizational skills to improve processes, support teams, and deliver excellent client experiences.

Experience

Work history, roles, and key accomplishments

Current

MD/Lead Event Planner

Current

Jappeal Events

Jun 2022 - Present (3 years 5 months)

Provided virtual customer support for event inquiries and bookings, coordinated vendors and logistics remotely, and managed scheduling and email correspondence to deliver successful events.

Event Planning Vendor Management Virtual Assistance Scheduling Client Relations Logistics

Sales Lead

FoodCourt Events and Catering

Aug 2025 - Oct 2025 (2 months)

Provided executive-level administrative and operational support, managed client communications and proposals, and coordinated meetings and venue collaborations to streamline sales operations.

Client Communication CRM Management Proposal Writing Event Coordination Reporting Calendar Management

Media Executive & Social Media Manager

Outdoor Image Maker Communications

Jan 2024 - Jun 2024 (5 months)

Managed customer inquiries across channels, assisted with administrative client management, and maintained company social media platforms to improve engagement and support.

Social Media Management Customer Support Content Management CRM Reporting

Direct Sales Executive

United Bank for Africa

Aug 2019 - Jun 2022 (2 years 10 months)

Assisted customers via phone, email, and in-person channels, resolved inquiries promptly, and maintained accurate records of interactions and transactions to improve service quality.

Customer Service Sales Phone Support Email Support CRM Data Entry Record keeping

Telesales & Customer Service Executive

Echostone Development Nigeria

Sep 2018 - Jan 2019 (4 months)

Provided virtual client support via phone and email, managed CRM data accuracy, and conducted follow-ups to improve conversion rates.

Telesales Customer Support CRM Management Data Entry Lead Conversion

Digital Marketer & Content Executive

Transsion Limited

Oct 2016 - Aug 2017 (10 months)

Handled online customer support inquiries, created content and engaged audiences on social platforms, and supported marketing projects with administrative tasks.

Digital Marketing Content Creation Online Engagement Customer Support Administrative Support Campaign Assistance