At Spectrum, I built customer relationships by identifying needs, explaining product options, and tailoring recommendations. I also handled customer questions and service concerns, translating complex information into clear, customer-friendly communication.
At Prancy Kat / Goldies’ Look, I owned and operated a fashion business with direct customer interaction. I managed e-commerce, customer communication, fulfillment, returns, and day-to-day operations.
I built and managed storefronts on Etsy and Amazon, creating product presentations and information for online merchandising. I also coordinated with vendors and suppliers on product and order information, inventory needs, and customer issues.
Earlier, at Speedo USA / Warnaco Swimwear Products Inc., I supported seasonal merchandising and product development workflows and presented collections to retail customers. I’m Zendesk Agent trained, with additional experience using Google Workspace, Microsoft Office, SAP, PLM, and Adobe Creative Cloud.
