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Josslyn Munoz

@josslynmunoz

Message

I manage e-commerce catalogs, pricing, inventory, and customer support operations.

United States

Message

What I'm looking for

I'm looking for an e-commerce or retail operations role where I can manage product catalogs, inventory, pricing, promotions, and customer experience while using my technical support and analytics skills.

I've managed e-commerce product listings, curated trend-based collections, researched competitor pricing, and maintained website merchandising for JBier Boutique. I create accurate product descriptions, organize inventory by category, update best-selling collections, and support weekly new-arrivals launches.

At Liquidity Services, I manage online store development, catalog accuracy, inventory optimization, promotional strategies, and social media campaign integration across sales channels. I also coordinate with site operations and customer support, use client APIs to speed product availability, and measure program effectiveness and revenue. My technical support experience includes resolving IT issues for iPhone, Android, MacBook, iPad, iCloud, iOS, Cisco VPN, CRM, and Salesforce users.

Experience

Work history, roles, and key accomplishments

E-commerce Rep II

Liquidity Services

Jul 2024 - Jan 2026 (1 year 6 months)

Managed online stores and product catalogs, integrated social media campaigns into retail strategy, and coordinated large-scale initiatives with site operations and customer support. Designed measurements to analyze program effectiveness and quantify revenue generated from executed channel programs.

Social Media Product Catalog Management Inventory Optimization API Integration Data Analysis Retail Strategy