Chanteara Davis

With over seven years of experience in customer service, I have honed my skills in providing high-touch support and resolving complex issues across various channels, including email, chat, and phone. My commitment to maintaining accuracy and efficiency in data entry and order processing has consistently enhanced customer satisfaction. I thrive in environments where I can leverage my strong communication, problem-solving, and empathy skills to create exceptional customer experiences.

In my most recent role as a Customer Service & Data Support Specialist at Constellation Home, I delivered high-quality support while maintaining 100% accuracy in account updates. I proposed and implemented workflow improvements that reduced average response times by 15%, demonstrating my ability to enhance operational efficiency. My previous experiences at PPC Lubricants and IKEA further solidified my expertise in managing customer inquiries and resolving issues in a timely and professional manner.

I am now seeking a Customer Service Representative role where I can continue to apply my skills and contribute to a team dedicated to exceptional customer service. I am passionate about creating positive interactions and ensuring customer needs are met with empathy and professionalism.