Jeline Lavarias
@jelinelavarias
Dynamic collections representative with strong interpersonal skills.
What I'm looking for
I am a dedicated professional with a background in customer service and collections. My experience spans several roles, including Collections Representative at NowCom Global Services, where I honed my skills in managing client accounts and ensuring satisfaction. I thrive in fast-paced environments and am committed to delivering exceptional service.
Previously, I worked as a Content Moderator at TaskUs, where I developed a keen eye for detail and a strong understanding of content management. My journey began as an Inbound Sales Representative at Teletech, where I learned the importance of effective communication and relationship-building with clients. I am eager to leverage my skills in a challenging role that allows me to contribute to a team-oriented environment.
Experience
Work history, roles, and key accomplishments
Collections Representative
NowCom Global Services
Dec 2022 - Mar 2025 (2 years 3 months)
Managed collections processes, ensuring timely payments and maintaining customer relationships. Utilized strong communication skills to resolve payment issues and improve client satisfaction.
Content Moderator
TaskUs
Jun 2021 - Dec 2022 (1 year 6 months)
Reviewed and moderated user-generated content to ensure compliance with community guidelines. Collaborated with team members to enhance content quality and user experience.
Inbound Sales Representative
Teletech
Jan 2019 - Jan 2020 (1 year)
Handled inbound sales calls, providing product information and assisting customers with their purchases. Achieved sales targets through effective communication and customer engagement.
Education
Degrees, certifications, and relevant coursework
Our Lady of Fatima University
Bachelor of Science, Medical Technology
2016 - 2021
Completed a Bachelor of Science in Medical Technology, gaining knowledge in laboratory procedures, diagnostics, and patient care. Developed skills in clinical analysis and laboratory management.
Availability
Location
Authorized to work in
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