Carlo Monique CendañaCC
Open to opportunities

Carlo Monique Cendaña

@carlomoniquecendaa

Dedicated collection specialist with strong organizational and communication skills.

Philippines

What I'm looking for

I am looking for a stable organization that values strong communication and organizational skills, with opportunities for growth.

I am a dedicated collection specialist with over a decade of experience in the field. My career began at Iqor, where I honed my skills in debt collection and customer education, effectively managing overdue accounts for Capital One. I pride myself on my ability to communicate effectively with clients, ensuring they understand the importance of timely payments and the benefits associated with maintaining good credit.

Throughout my career, I have worked with various organizations, including TeleTech and Altair Global Solutions, where I further developed my expertise in customer support and collections. My role involved not only collecting debts but also assisting customers with inquiries and disputes, showcasing my strong organizational skills and ability to work well under pressure. As an independent contractor with ClearNexus Inc., I continued to leverage my skills in skip tracing and negotiation, consistently achieving targets and maintaining customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Panpacific University North Philippines logoPP

Panpacific University North Philippines

Associate in Health and Science Education, Health and Science Education

Completed an associate's degree program focusing on health and science education. Gained foundational knowledge relevant to the field.

SS

San Nicolas National High School

High School Diploma, General Studies

Completed secondary education, earning a high school diploma. Developed fundamental academic skills across various subjects.

ES

East Central School

Primary Education Certificate, General Studies

Completed primary education. Acquired foundational literacy and numeracy skills.

Tech stack

Software and tools used professionally

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Carlo Monique Cendaña - Collection Specialist - ClearNexus Inc. | Himalayas