Jainul Thakar
@jainulthakar
Sales Operations Analyst focused on data accuracy and operational efficiency.
CanadaWhat I'm looking for
I am a Sales Operations Analyst with extensive experience in Salesforce CRM and a proven track record of enhancing operational workflows. My journey has been marked by significant achievements, including leading initiatives at Canon Canada and Bell that saved over $12K per month in customer acquisition costs. I excel in root-cause analysis and revenue reconciliation, ensuring data integrity across deal stages while providing actionable insights to go-to-market teams.
At Canon Canada, I drove product adoption by qualifying over 60 leads daily, resulting in a substantial pipeline and numerous enterprise deals. My efforts in optimizing GTM strategies through A/B testing and campaign refinement have consistently improved key metrics, such as email click-through rates and customer acquisition costs. I am passionate about leveraging data to influence product roadmaps and enhance customer retention.
With a strong foundation in business analysis and a commitment to continuous improvement, I am eager to contribute to Bluecore's success by refining its closed-won processes and maintaining impeccable revenue records. My analytical mindset and collaborative approach enable me to thrive in dynamic environments, driving results that align with organizational goals.
Experience
Work history, roles, and key accomplishments
B2B Representative – Customer Success
Canon Canada
Jul 2023 - Present (1 year 11 months)
Drove product adoption by qualifying 60+ leads/day via ZoomInfo, aligning SaaS solutions with client workflows, resulting in $250K+ Q3 pipeline and 45 new enterprise deals. Scaled sales enablement by building a Salesforce CRM repository (50+ battlecards, ROI calculators), cutting onboarding time by 25% and shortening sales cycles by 15%.
Specialist (Product & Client Strategy)
Bell Canada
May 2022 - Jun 2023 (1 year 1 month)
Spearheaded market penetration by designing geo-targeted promotions, increasing adoption by 28% and reducing churn by 15% using Salesforce CRM insights. Devised competitor-neutralizing pricing through SEMrush-backed analysis, deploying tactical discounts that drove $45K/month incremental revenue and 22% higher conversions.
Business Analyst - Go-To-Market & Strategy
STEMbotix Pvt Ltd
May 2021 - Apr 2022 (11 months)
Owned product vision and roadmap for the Blockzie STEM education platform, defining quarterly OKRs and leading a cross-functional team of 3 product specialists. Authored detailed PRDs and managed over 20 user stories per sprint in Jira, resulting in 4 on-time major releases that expanded platform adoption to over 1,000 schools.
Analyst – Strategy and Innovation
STEMbotix Pvt Ltd
Oct 2020 - Apr 2021 (6 months)
Assisted the Product Manager in analyzing user activation and engagement patterns across 12 pilot schools using Google Analytics. Collaborated with senior analysts and UX designers to categorize 200+ educator feature requests using the MoSCoW prioritization framework.
Education
Degrees, certifications, and relevant coursework
FCFanshawe College
Post Graduate Diploma, Business Analysis
Completed a Post Graduate Diploma in Business Analysis. Related coursework included Opportunity Analysis and Problem Solutions related to business operations.
GUGanpat University
Bachelor of Technology, Information Technology
Obtained a Bachelor of Technology in Information Technology. Coursework covered Advanced Data Structures and Algorithms, Software Engineering, and Big Data Analytics.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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