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Jean-Paul Jones

@jean-pauljones

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Strategic executive virtual assistant delivering operational efficiency and measurable growth.

Trinidad and Tobago

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What I'm looking for

I seek a remote role where I can streamline operations, improve processes, drive marketing and sales growth, mentor teams, and deliver measurable efficiency and revenue gains.

I am a visionary executive and administrative professional with deep experience optimizing business operations, coordinating complex schedules, and enhancing client relationships in fast-paced remote environments.

I have led initiatives that improved operational efficiency by up to 30%, generated $300,000 in incremental profits in nine months through improved lead generation and sales strategies, and saved $50,000 by implementing cost-effective processes and software tools.

I excel at digital marketing, CRM and data integrity, process documentation, and cross-functional collaboration, and I bring a proactive, solutions-focused approach to drive measurable results for organizations.

Experience

Work history, roles, and key accomplishments

Executive Virtual Assistant

Niyason Developments Company Limited

Jun 2023 - Sep 2025 (2 years 3 months)

Provided executive virtual assistance and sales-support functions, streamlining calendars and tools to improve operational efficiency by 30% and contributing to a $300,000 profit increase through optimized lead generation and proposals.

Calendar Management CRM Digital Marketing Process Improvement Excel Documentation PPC

Virtual Assistant

Elite CEOs

Dec 2021 - Jun 2023 (1 year 6 months)

Executed outreach and administrative support that increased cold-call revenue by 20% and improved client engagement and retention through proactive follow-ups and CRM data accuracy improvements.

Cold Calling CRM Management Data Entry Process Optimization File Management Slack Scheduling

Loan Officer / Sales Agent

Island Finance

Sep 2019 - Sep 2021 (2 years)

Managed loan origination and customer outreach, implementing a CRM that increased refinancing by 22% and achieving 98% loan document accuracy while growing the loan portfolio by 20%.

Loan Processing CRM Sales Marketing Campaigns

Education

Degrees, certifications, and relevant coursework

University of the West Indies

Bachelor of Business Administration, Business Management

Completed a Degree in Business Management with concentrations in Finance, Strategy & Management, awarded in December 2023.

University of the West Indies

Diploma in General Management, General Management

Completed a Diploma in General Management with coursework in Human Communication, Fundamental Management, Financial Accounting, Project Management, Negotiation and Conflict Management, and Strategic Planning.