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Janelle Neckles

@janelleneckles

Results-driven virtual assistant delivering executive support with precision and discretion.

Trinidad and Tobago
Message

What I'm looking for

I’m looking to bring exceptional organizational expertise and discretion as a Virtual Assistant—managing calendars, confidential records, correspondence, and case/workflow coordination with measurable process improvements for my clients.

I’m a results-driven Virtual Assistant with 20+ years of experience delivering high-level administrative and executive support within the Judiciary of Trinidad and Tobago. I’m known for managing complex schedules, preparing legal documents, maintaining confidential records, and coordinating communications with precision and professionalism.

In my current role, I manage complex scheduling and calendar coordination for judicial officers, averaging 6 meetings per week while ensuring zero conflicts or missed appointments. I handle high-volume email and phone correspondence daily as a key liaison between judicial officers, legal teams, and external stakeholders.

I also prepare, proofread, and format court orders and official legal correspondence with strict attention to detail, and I administer a daily docket of approximately 60 matters through the case management system. I recorded detailed minutes during court proceedings, implemented a ‘trial-only days’ scheduling system to streamline operations, and drove process improvements that increased productivity by 30% within 6 months.

Experience

Work history, roles, and key accomplishments

JT
Current

Virtual Assistant | Exec Support

Judiciary of Trinidad and Tobago

Jul 2021 - Present (4 years 11 months)

Managed judicial officers’ calendars with ~6 meetings per week, ensuring zero conflicts. Prepared and proofread court orders and legal correspondence, handled daily docket tracking (~60 matters), and recorded confidential hearing minutes while improving operations with a trial-only scheduling system.

JT

Business Operations Assistant II

Judiciary of Trinidad and Tobago

May 2009 - Jun 2021 (12 years 1 month)

Provided administrative and executive support to senior officials in a high-pressure judiciary setting. Built an information management database to reduce retrieval time, supported strategy and work programme follow-ups, and improved workflow efficiency through continuous process improvements.

Education

Degrees, certifications, and relevant coursework

University of Hertfordshire logoUH

University of Hertfordshire

Bachelor of Science (Honours), Business Administration

Earned a Bachelor of Science in Business Administration (Hons) from the University of Hertfordshire.

AA

Association of Business Executives (ABE)

ABE Level 5 Diploma, Human Resource Management

Completed an ABE Level 5 Diploma in Human Resource Management.

Tech stack

Software and tools used professionally

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