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Juan Carlos Chávez Montes

@jcchavezm

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Sr. PM in fintech & crypto. API-first, B2B onboarding, LATAM experience, tech-driven.

Mexico

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Fintech and crypto Product Manager with a background in engineering and a focus on building API-first, scalable platforms. I’ve led B2B onboarding initiatives, shipped developer tools, and helped reduce Time to Revenue across LATAM markets. I like solving complex problems where product, tech, and real user needs collide.

Experience

Work history, roles, and key accomplishments

Current

Sr. Product Manager

Current

Bitso

Aug 2022 - Present (2 years 9 months)

Reduced onboarding time from 140 to 90 days through process improvements and dashboards. Conducted user interviews to identify friction points and prioritized initiatives to enhance conversion and efficiency. Led API documentation development and launched multi-user account functionality with 80% adoption.

Product Management User Interviews API Documentation Process Improvement Dashboard Development Onboarding Optimization Cross Functional Collaboration Conversion Rate Optimization Agile Methodologies

Product Manager

Oyster Financial

Sep 2021 - Jul 2022 (10 months)

Launched a web-based Merchant Dashboard for business clients to manage payments and monitor transactions. Delivered invoicing functionality and collaborated with various teams to improve usability and reduce support needs based on user feedback.

Product Management Dashboard Development Invoicing Functionality User Feedback Analysis Cross Functional Collaboration Usability Improvement Payment Processing Agile Methodologies

Product Manager

Clip

May 2020 - Oct 2021 (1 year 5 months)

Led the design and launch of a Developer Portal, APIs, and SDKs for POS integration. Collaborated with UX and Technical Writing teams to create an API development process based on developer feedback and improved support functions.

Product Management API Development SDK Design User Experience Technical Writing Developer Support POS Integration Agile Methodologies

Tech Lead / Software Engineer

Various

Jan 2012 - Oct 2020 (8 years 9 months)

Served as Tech Lead at Clip focusing on Android development and previously worked as an Android Developer and Backend Developer at various companies. Led teams and contributed to software development across multiple platforms.