At CLEO Chile, I led the transformation of the BNPL product into an automated version with payment reconciliation and anomaly detection, saving more than 20 hours of work across operational teams. I also broadened the product’s value proposition to serve merchants, consumers, and operations teams.
At KOIN, I defined and executed the go-to-market strategy and roadmap for BNPL in Mexico, with responsibility for product P&L. In six months, adoption increased by 26%, market share grew by 0.75%, and I worked with Risk on credit approval model adjustments to reduce delinquency.
At BNEXT, I led discovery, design, and delivery for CryptoTransfers, expanding operations to five Latin American markets. I used Looker dashboards, A/B testing, and cohort analysis to monitor conversion and retention, and I bring product experience across fintech, credit, digital payments, and DeFi.
