JB Gallinatti

I am an experienced account manager with 3+ years in e-commerce, email optimization, and data analysis, known for building strong relationships and prioritizing clear communication to deliver efficient, positive results. At The Webster I integrated domestic and international vendors, managed marketplace operations, and drove email open rates from 62% to 68% through segmentation, A/B testing, and subject-line optimization.

I lead weekly email-performance strategy meetings, manage complex brand contract rules for bi-annual sales, and partner with product teams to measure and improve website engagement using Contentsquare and Google Analytics. I am recognized for receiving feedback constructively and using it to refine processes, increase conversions, and support cross-functional collaboration.