Open to opportunities

Mohammed Jivanji

@mohammedjivanji

Message

Dynamic Account Manager enhancing client satisfaction and driving retention.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a results-oriented Account Manager with a proven track record in enhancing client satisfaction and fostering strong relationships. My experience includes strategic account management and cross-functional collaboration, which has allowed me to contribute significantly to revenue growth and customer retention. Currently, I serve as an Ecommerce Account Manager at Unilever, where I have facilitated seamless communication between various teams and contributed to an impressive 85% growth in online sales year-over-year.

Throughout my career, I have successfully managed marketing budgets, optimized spending, and developed key performance indicators to track customer success. My previous role as an Account Manager at East River Digital further honed my skills in client relationship management, where I led initiatives that resulted in a 30% increase in client success rates. I am passionate about leveraging my expertise to contribute to a forward-thinking organization that values innovation and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Ecommerce Account Manager

Current

Unilever

Apr 2023 - Present (2 years 2 months)

As an Ecommerce Account Manager, I facilitated cross-functional collaboration, contributed to an 85% growth in online sales YOY, managed a $1.2M marketing budget, and developed KPIs to track customer success. I also implemented a feedback loop to enhance service delivery.

eCommerce Management Cross Functional Collaboration Budget Management KPIs Marketing Strategy Vendor Management Performance Tracking

Account Manager

East River Digital

Jan 2022 - Jan 2023 (1 year)

In my role as Account Manager, I led client meetings, developed strategies that improved client success rates by 30%, and managed a team to enhance project completion rates by 15%. I also increased ROI for key accounts by 25% through effective marketing strategies.

Client Management Project Management Marketing Strategy Team Leadership ROI Digital Marketing Campaign Management Reporting Relationship Building

Account Executive

East River Digital

Sep 2020 - Jan 2022 (1 year 4 months)

As an Account Executive, I enabled Unilever's digital transformation by onboarding analytics solutions and led digital marketing initiatives for major events. I developed strategies to enhance visibility and engagement, optimizing campaigns for maximum impact.

Digital Marketing Event Management Analytics Campaign Optimization Strategy Development Client Engagement Performance Monitoring

Education

Degrees, certifications, and relevant coursework

Karachi Institute of Technology and Entrepreneurship

Bachelor of Business Administration, Entrepreneurship

2021 -

Grade: 3.6 CGPA

Completed a Bachelor of Business Administration with a focus on Entrepreneurship, achieving a CGPA of 3.6. The program emphasized innovative business practices and strategic thinking necessary for successful entrepreneurship.