Kristi Kay
@kristikay
Experienced Account Manager skilled in client relations and growth strategies.
What I'm looking for
I am an experienced Account Manager with a strong background in the healthcare industry. My expertise lies in client relations, needs analysis, and closing strategies, which have enabled me to manage accounts exceeding $300 million in revenue. I am passionate about delivering innovative solutions that drive growth and enhance client satisfaction.
In my current role as a Remote Account Manager at White Glove Placement, I have successfully increased revenue by 15% through the cultivation of strong client relationships. I oversee more than 16 C-suite accounts, including those influenced by government policies, and have developed a benefit system that significantly boosted business volume. My previous experiences as a Business Partner and HR Manager have further honed my skills in managing high-profile accounts and improving operational efficiency.
With a diverse educational background in Accounting and Languages, I bring a unique perspective to my work. I have also contributed to various projects, including optimizing digital marketing campaigns for the 2016 Olympics. My commitment to excellence and continuous improvement drives my professional journey.
Experience
Work history, roles, and key accomplishments
Remote Account Manager
White Glove Placement
Jan 2023 - Present (2 years 7 months)
Increased revenue by 15% through strong client relationships and oversaw 16+ C-suite accounts, including government-influenced clients. Developed a benefit system that boosted business volume and handles several projects for top NYC clients.
Business Partner
Gift Fitness
Jan 2021 - Nov 2022 (1 year 10 months)
Implemented strategies across five locations, enhancing HR functions and improving employee engagement by 23% with HR metrics. Managed high-profile accounts and streamlined operations.
HR Manager Audit/Compliance
White Glove Placement
Aug 2017 - Oct 2020 (3 years 2 months)
Ensured compliance for 1,100+ employees, reducing termination risks and led audits and onboarding improvements, reporting directly to the CEO. Collaborated on policy development and staff training.
Digital Marketing Associate
AIRWEAVE
Feb 2015 - Jan 2017 (1 year 11 months)
Optimized digital campaigns for the 2016 Olympics and product launches. Managed content with tools like Google Analytics and Shopify.
Ad Quality Rater for Google LLC
Work Force Logic
Feb 2013 - Jan 2015 (1 year 11 months)
Evaluated ads for English and Russian markets, enhancing search engine quality. Delivered reports to support algorithm development.
Education
Degrees, certifications, and relevant coursework
City University of New York
Bachelor of Arts, Accounting
Completed a Bachelor of Arts degree with a focus on Accounting.
NMETAU
Bachelor of Arts, English/German/Georgian/Russian/Ukrainian Languages
Pursued a Bachelor of Arts degree specializing in English, German, Georgian, Russian, and Ukrainian Languages.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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