Jayla Smith

I am a dedicated customer service professional with hands-on experience assisting consumers with Marketplace health insurance enrollment and explaining plan options clearly. I hold HIPAA certification and routinely use dual monitors, landline phones, Microsoft Word, and call center tools to deliver accurate, patient support.

My background includes supervisory and training roles in retail and food service where I led teams, handled cash deposits, managed merchandising and ensured clean, customer-ready environments. I’ve been a unit trainer at Waffle House and a sales lead at Dollar General, responsible for daily store supervision and associate support.

I am authorized to work in the U.S., willing to relocate, and open to growth opportunities that leverage my customer service, sales, and training strengths. I bring reliability, strong communication, and a focus on helping customers choose the best solution for their needs.