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@jaydauser
Detail-oriented professional with a strong foundation in technology.
I am a detail-oriented and customer-focused professional with a strong foundation in technology and recent studies in Medical Coding and Billing. My keen eye for accuracy and compliance allows me to navigate healthcare documentation, insurance claims, and patient data management effectively. I am passionate about streamlining healthcare operations and committed to staying current with industry regulations and coding standards in fast-paced environments.
My background in sales and technology enhances my ability to communicate complex information effectively while delivering exceptional customer service. I have experience as a Sales Associate at GoodWill Industries, where I processed transactions and built relationships with customers and management. Additionally, as a Social Media Manager, I managed customer service requests and developed methodologies for collecting and analyzing marketing data, showcasing my ability to adapt and thrive in diverse roles.
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Work history, roles, and key accomplishments
GoodWill Industries
Apr 2024 - Present (1 year 7 months)
Processed returns, exchanges, and refunds in accordance with company policies. Processed transactions using a point-of-sale system. Greeted customers to determine wants or needs. Recommended, selected and located merchandise based on customer desires.
Twitch & Other Social Medias
Jan 2020 - Present (5 years 10 months)
Managed customer service requests through social media channels. Identified potential markets and market segments with desired customers and gaps for optimum product demand. Developed and used specific methodologies for collecting and analyzing marketing data.
Degrees, certifications, and relevant coursework
Associate of Applied Science, Medical Coding and Billing
Currently pursuing an Associate of Applied Science degree, building a strong foundation in technology and recent studies in Medical Coding and Billing. Developing skills in navigating healthcare documentation, insurance claims, and patient data management.
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Prepared for further academic pursuits and professional development.
Software and tools used professionally
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