Jasmine Gregory

Responsible for accurately labeling, categorizing, and preparing data for machine learning models while maintaining confidentiality and adhering to company guidelines.

Created and evaluated writing content to influence and train AI chatbots, including researching and fact-checking for factuality and relevance.

Reviewed and processed healthcare claims, communicated with providers and members to resolve issues, and ensured first call resolution while maintaining high accuracy.

Addressed customer inquiries regarding products and deliveries, provided product information, and processed orders while negotiating solutions for customer satisfaction.

Served as a point of contact for the department, maintained records, created sales contracts, and conducted research to support the sales team.

Maintained cleanliness in guest areas, assisted housekeepers, and ensured proper restocking of supplies.

Provided leadership to front office and sales staff, ensured accurate billing for groups, and prepared reports on payments and commissions.

Oversaw Gift Shop staff, handled scheduling and billing, and improved guest relations while managing data entry responsibilities.

Greeted guests, managed check-ins and check-outs, and processed billing issues while implementing training for new recruits.

Studied Medical Billing and Coding, gaining knowledge in CPT, HCPCS, and ICD-10-CM coding.

Completed high school education, developing foundational skills in various subjects.