Amanda Lollis

With over five years of experience in fast-paced retail environments, I am a dedicated customer service professional committed to creating positive experiences for every customer. My background as a Certified Coding Specialist (CCS) has equipped me with a strong foundation in medical terminology and administrative knowledge, allowing me to excel in diverse roles.

Throughout my career, I have honed my skills in problem-solving and multitasking, ensuring that customer concerns are resolved quickly and professionally. I take pride in my ability to communicate effectively with a diverse clientele, de-escalating complaints and managing difficult situations with empathy. My experience at Kohl's has not only strengthened my customer service abilities but also provided me with valuable insights into sales and retail operations.

I am passionate about delivering quality service across industries and am eager to leverage my skills in a new role that values customer satisfaction and teamwork.