Autumn Sams
@autumnsams
Dedicated healthcare professional with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated healthcare professional with a strong background in customer service, eager to apply my organizational, communication, and interpersonal skills in a dynamic healthcare environment. My hands-on experience with electronic health records (EHR), billing software, and medical records interpretation has equipped me with the necessary skills to excel in this field.
Throughout my career, I have gained valuable experience in accurately assigning procedure and diagnosis codes, submitting claims, and ensuring compliance with legal, ethical, and regulatory standards in healthcare. I take pride in my proven ability to provide excellent customer support, which I believe is crucial in the healthcare sector.
Experience
Work history, roles, and key accomplishments
Machine Operator
Panduit Inc.
May 2020 - Dec 2023 (3 years 7 months)
Operated and maintained production machinery, ensuring efficient and accurate output. Adhered to safety protocols and quality standards throughout the manufacturing process.
Manager
Corelle and Corning Ware
Sep 2015 - Mar 2020 (4 years 6 months)
Managed daily operations, including staff supervision, customer service, and inventory control. Responsible for team training, scheduling, and performance management.
Education
Degrees, certifications, and relevant coursework
DUDeVry University
Undergraduate Certificate, Medical Billing and Coding
Activities and societies: Relevant Coursework: Human Anatomy & Physiology, Medical Terminology, Electronic Health Records & Digital Health, Medical Ethics & Patient Privacy, Health Insurance Billing & Reimbursement, CPT Coding, ICD-10
Utilized EHR Go to interpret mock medical records and apply CPT and ICD-10 codes to diagnosis and procedures. Viewed mock patient medical records including procedures, insurance information, and medical history, verifying accuracy of demographic information. Learned about Medicare and Medicaid reimbursement processes and billing procedures. Worked with mock billing forms to ensure accuracy of docu
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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