Jason Oliver

What I'm looking for

Seeking a full-time, permanently remote role in account management, customer success, partner success, client relations, or business development. I bring 12+ years of B2B sales experience, including nearly 7 years as a Business Development Manager with Coca-Cola BCU. I prefer individual-contributor roles focused on retention, growth, and existing client relationships, with limited travel.

Customer Relationship & Success Professional with 12+ years of experience building trusted client partnerships, managing strategic accounts, and helping customers achieve long-term success.

Throughout my career, I have focused on understanding customer needs, strengthening relationships, solving business challenges, and identifying opportunities to increase value over time. My experience includes account management, customer retention, contract renewals and negotiations, business reviews, account growth, Salesforce CRM, forecasting, cross-functional collaboration, and customer problem resolution.

In my current role, I manage a large portfolio of customer accounts and serve as a key point of contact for ongoing needs, business opportunities, and relationship development. I work closely with customers and internal teams to resolve challenges, support account goals, and ensure commitments are carried through.

I am especially interested in opportunities within Customer Success, Client Success, Strategic Account Management, and other relationship-focused roles where I can use my experience to strengthen retention, improve the customer experience, and build long-term partnerships.

Core Areas of Expertise
• Customer Success & Client Relationships
• Strategic Account Management
• Account Growth & Retention
• Contract Renewals & Negotiation
• Customer Problem Resolution
• Business Reviews & Account Planning
• Salesforce CRM
• Cross-Functional Collaboration
• Forecasting & Data-Driven Decisions
• Executive Communication