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Jason Miller

@jasonianmiller

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IT Project & Product Manager driving cloud and SaaS solutions for enterprise clients.

United States

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What I'm looking for

I seek a senior role driving cloud/SaaS product and program delivery at an organization valuing cross-functional collaboration, customer advocacy, and measurable impact.

I am a forward-thinking IT Project and Product Manager with 10+ years of experience leading cloud and SaaS application programs at top financial services and consulting firms. I deliver impact by cultivating partnerships, bridging knowledge gaps, resolving pain points, and mobilizing diverse stakeholders to set and execute strategic priorities.

My work includes co-leading a 160-person program, producing SaaS products that supported a record 126k+ appeal decisions in a fiscal year, leading proposal efforts that contributed to a $2.4B win, building and scaling a PMO, mentoring engineers, and negotiating multimillion-dollar reseller agreements. I combine technical writing, product ownership, and program management skills with servant leadership-style project management to improve outcomes and accelerate teams.

Experience

Work history, roles, and key accomplishments

Current

Deputy Program Manager

Current

Booz Allen Hamilton

May 2025 - Present (8 months)

Co-led planning, integration, and stakeholder communications for 11 workstreams across a 160-person program, enabling BVA attorneys and judges to deliver a record 126k+ appeal decisions in FY25 and overseeing a 14-person leadership team for risk and strategic direction.

Program Management Stakeholder Management Risk Management SaaS Delivery Reporting

Current

Lead Proposal Manager

Current

Booz Allen Hamilton

Jan 2021 - Present (5 years)

Authored and edited RFP responses supporting a $2.4B win, led teams of 10+ writers, and produced cumulative technical and program content while driving multiple rounds of detailed edits to secure business development outcomes.

Proposal Management Technical Writing Team Leadership RFP Responses Content Editing Capture Management

Lead Product Owner

Booz Allen Hamilton

Feb 2024 - May 2025 (1 year 3 months)

Owned a cloud applications platform for Veterans benefits, developed strategic roadmaps and sprint plans, and organized/prioritized 700+ backlog items while delivering 50+ stakeholder reports to inform senior leadership.

Product Management Roadmapping Backlog Grooming Sprint Planning SaaS Platforms Agile Prioritization

PMO Lead

Booz Allen Hamilton

Apr 2023 - Jan 2024 (9 months)

Built and scaled the Solutions Center PMO, automating four workflows and delivering 30+ templates to accelerate seven teams' productivity and produced 20+ presentations to guide leadership with OKRs and data-driven storytelling.

PMO Process Automation Templates Change Management OKRs Training

Lead Project & Product Manager

Booz Allen Hamilton

Oct 2020 - Mar 2023 (2 years 5 months)

Drove product strategy and go-to-market for a proprietary SaaS developer portal, mentored 15+ engineers, negotiated a multimillion-dollar reseller agreement with Spotify, and produced marketing and technical collateral to operationalize productization and licensing.

Product Strategy GTM Partner Management Mentorship Technical Writing Negotiation Marketing Communications

Senior Marketing Operations Analyst

BHG Financial

Aug 2019 - Apr 2020 (8 months)

Led process improvements, change management, and strategic analysis for marketing engagements, restructuring sales hours by coordinating seven department leads and four C-level executives to optimize staffing and capabilities.

Marketing Operations Process Improvement Change Management Cross Functional Communication Capacity Planning

Asst. Vice President, Technical Writing

State Street Corporation

Oct 2016 - Aug 2019 (2 years 10 months)

Served as Confluence administrator and documentation specialist, initiated a documentation system for 100+ instrument models, and produced validation docs and competitor analyses supporting financial engineers and sales teams.

Technical Writing Knowledge Management Validation Competitor Analysis

IT Technical Writer

Morgan Stanley

Apr 2015 - Oct 2016 (1 year 6 months)

Drafted firmwide internal tool migration documentation for 60k+ users, advanced documentation workflows impacting 80+ engineers, and improved knowledge transfer for 150+ helpdesk contractors during a vendor transition.

Technical Writing Documentation Process Improvement User Communication Internal Tools

Information Architect & Technical Writer

Thomas Publishing

Nov 2010 - Apr 2015 (4 years 5 months)

Built a customer-oriented Knowledge Center and oversaw RFQ sourcing that exceeded publisher revenue records by 25% in the first month, delivering detailed buying guides and stakeholder-facing launches.

Information Architecture Knowledge Management Content Strategy RFQ Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

University of Rochester, Simon Business School

Master of Science in Management, Management

Completed a Master of Science in Management focused on business and management principles.

University of Rochester

Master of Science, Mechanical Engineering

Completed a Master of Science in Mechanical Engineering emphasizing advanced mechanical engineering concepts and applications.

University of Rochester

Bachelor of Science, Mechanical Engineering

Earned a Bachelor of Science in Mechanical Engineering with a minor in English, combining technical engineering education with liberal arts writing skills.