Jason Miller
@jasonianmiller
IT Project & Product Manager driving cloud and SaaS solutions for enterprise clients.
What I'm looking for
I am a forward-thinking IT Project and Product Manager with 10+ years of experience leading cloud and SaaS application programs at top financial services and consulting firms. I deliver impact by cultivating partnerships, bridging knowledge gaps, resolving pain points, and mobilizing diverse stakeholders to set and execute strategic priorities.
My work includes co-leading a 160-person program, producing SaaS products that supported a record 126k+ appeal decisions in a fiscal year, leading proposal efforts that contributed to a $2.4B win, building and scaling a PMO, mentoring engineers, and negotiating multimillion-dollar reseller agreements. I combine technical writing, product ownership, and program management skills with servant leadership-style project management to improve outcomes and accelerate teams.
Experience
Work history, roles, and key accomplishments
Co-led planning, integration, and stakeholder communications for 11 workstreams across a 160-person program, enabling BVA attorneys and judges to deliver a record 126k+ appeal decisions in FY25 and overseeing a 14-person leadership team for risk and strategic direction.
Authored and edited RFP responses supporting a $2.4B win, led teams of 10+ writers, and produced cumulative technical and program content while driving multiple rounds of detailed edits to secure business development outcomes.
Owned a cloud applications platform for Veterans benefits, developed strategic roadmaps and sprint plans, and organized/prioritized 700+ backlog items while delivering 50+ stakeholder reports to inform senior leadership.
Built and scaled the Solutions Center PMO, automating four workflows and delivering 30+ templates to accelerate seven teams' productivity and produced 20+ presentations to guide leadership with OKRs and data-driven storytelling.
Drove product strategy and go-to-market for a proprietary SaaS developer portal, mentored 15+ engineers, negotiated a multimillion-dollar reseller agreement with Spotify, and produced marketing and technical collateral to operationalize productization and licensing.
Led process improvements, change management, and strategic analysis for marketing engagements, restructuring sales hours by coordinating seven department leads and four C-level executives to optimize staffing and capabilities.
Asst. Vice President, Technical Writing
Oct 2016 - Aug 2019 (2 years 10 months)
Served as Confluence administrator and documentation specialist, initiated a documentation system for 100+ instrument models, and produced validation docs and competitor analyses supporting financial engineers and sales teams.
Drafted firmwide internal tool migration documentation for 60k+ users, advanced documentation workflows impacting 80+ engineers, and improved knowledge transfer for 150+ helpdesk contractors during a vendor transition.
Information Architect & Technical Writer
Thomas Publishing
Nov 2010 - Apr 2015 (4 years 5 months)
Built a customer-oriented Knowledge Center and oversaw RFQ sourcing that exceeded publisher revenue records by 25% in the first month, delivering detailed buying guides and stakeholder-facing launches.
Education
Degrees, certifications, and relevant coursework
University of Rochester, Simon Business School
Master of Science in Management, Management
Completed a Master of Science in Management focused on business and management principles.
University of Rochester
Master of Science, Mechanical Engineering
Completed a Master of Science in Mechanical Engineering emphasizing advanced mechanical engineering concepts and applications.
University of Rochester
Bachelor of Science, Mechanical Engineering
Earned a Bachelor of Science in Mechanical Engineering with a minor in English, combining technical engineering education with liberal arts writing skills.
Availability
Location
Authorized to work in
Website
jasonianmiller.comSalary expectations
Social media
Job categories
Interested in hiring Jason?
You can contact Jason and 90k+ other talented remote workers on Himalayas.
Message JasonFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
