Deborah Cain
@deborahcain
Product manager driving cross-functional teams to deliver enterprise SaaS solutions and measurable operational improvements.
United StatesWhat I'm looking for
I am a results-driven Product Manager with 10+ years of experience leading end-to-end product lifecycles, from strategy through launch, focused on enterprise software and SaaS solutions.
I have a track record of streamlining complex business processes, reducing claim processing times by 25%, and leading multi-million-dollar implementations that cut cycle times by up to 35%.
My background includes managing enhancement budgets ($300K), delivering 200+ system changes on time and within budget, and implementing company-wide security and compliance upgrades, including PCI compliance for payment processing.
I lead cross-functional teams with Agile/Scrum practices, mentor and train staff (designed training for 50+ team members), and prioritize stakeholder engagement to deliver high-impact, cost-effective solutions.
Experience
Work history, roles, and key accomplishments
Office Manager & Consultant
BE VEry Resilient
Jan 2025 - Present (9 months)
Launched a multi-channel re‑engagement campaign that increased patient activity by 10% within 6 weeks and streamlined EHR workflows to raise administrative capacity by 10%. Identified EMR inconsistencies that were prioritized in the vendor roadmap.
Product Manager
Travelers Insurance Company
Apr 2021 - May 2025 (4 years 1 month)
Spearheaded system enhancements across nine sublines, reducing claim processing time by 25% and delivering 200+ system changes on time and within budget while managing a $300K enhancement budget and realizing $168K+ savings.
Business System Analyst
Travelers Insurance Company
Jun 2017 - Apr 2021 (3 years 10 months)
Implemented a company-wide IVR data security upgrade protecting data for 1M+ customers and prepared 50+ business requirements to integrate billing with a cloud payment processor achieving PCI compliance.
Lead Business Consultant
1Insurer
Jan 2013 - Jan 2017 (4 years)
Led a multi‑million dollar auto claims implementation as Lead Consultant/PM, documenting 100% of requirements and reducing claim processing time by 35% through process and solution improvements.
Business Analyst
Housing Authority Insurance Group
Jan 2012 - Dec 2012 (11 months)
Directed analysis and implementation of a housing management system replacing outdated processes, mapped 45+ business processes, and drafted specifications and user stories to guide development.
Education
Degrees, certifications, and relevant coursework
ACAlbertus Magnus College
Master of Science, Management / Business Administration
Completed graduate-level study in management and business administration, focusing on leadership and organizational strategy.
NUNorfolk State University
Bachelor of Science, Health Information Management
Earned a Bachelor of Science in Health Information Management with emphasis on healthcare data and information systems.
Availability
Location
United StatesAuthorized to work in
Job categories
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