Lowelyn Crisostomo
@lowelyncrisostomo
Dedicated customer service representative with strong communication skills.
PhilippinesWhat I'm looking for
I am a dedicated customer service representative with extensive experience in various roles, including server, head server, and production coordinator. My journey began in the hospitality industry, where I honed my skills in customer interaction and service excellence. I have a proven track record of adapting to different environments and handling diverse customer needs effectively.
Throughout my career, I have developed strong competencies in communication, teamwork, and problem-solving. My experience at companies like SkyCable Corp and Teleperformance has equipped me with the ability to manage customer inquiries and provide solutions promptly. I am passionate about enhancing my skills and contributing positively to any team I join.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Imagenet Inc.
Aug 2023 - Apr 2024 (8 months)
Delivered exceptional customer service, handled inquiries, and supported clients with their needs.
Customer Service Representative
Teleperformance
Sep 2022 - Jun 2023 (9 months)
Provided customer support, resolved inquiries, and maintained high levels of customer satisfaction.
Telephone Interviewer
Dynata
Mar 2022 - Sep 2022 (6 months)
Conducted telephone interviews for data collection, ensuring accurate and reliable information gathering.
Production Coordinator
Edgeworthy Enterprises
Nov 2021 - Feb 2022 (3 months)
Oversaw production processes, coordinated schedules, and ensured timely delivery of products.
Tele/NI Dispatch Agent
SkyCable Corp
Jan 2017 - Dec 2018 (1 year 11 months)
Coordinated dispatch operations and managed customer inquiries to ensure efficient service delivery.
Sky Mobi TeleSales Agent
SkyCable Corp
Jun 2016 - Dec 2017 (1 year 6 months)
Managed tele-sales calls, promoted services, and achieved sales targets while providing excellent customer support.
Server
The Bar @ 1951
May 2015 - Feb 2016 (9 months)
Worked as a server, providing excellent customer service and ensuring a pleasant dining experience for guests.
Head Server
Wingman Grill
Jan 2014 - May 2015 (1 year 4 months)
Led the serving team, managed customer orders, and ensured high standards of service and satisfaction.
Sampler
Fonterra Anlene
Mar 2013 - Sep 2013 (6 months)
Conducted product sampling and engaged with customers to promote brand awareness and product benefits.
Cashier
Matchstix, Gen. Merchandise
Jan 2013 - Apr 2013 (3 months)
Handled cash transactions, provided customer assistance, and maintained accurate financial records.
Education
Degrees, certifications, and relevant coursework
STI College
Bachelor of Science in Hospitality Management, Hospitality Management
2010 - 2011
Completed a Bachelor of Science in Hospitality Management, focusing on various aspects of hospitality and customer service.
Krus Na Ligas High School
High School Diploma, General Studies
2006 - 2010
Completed secondary education with a focus on general studies.
Krus Na Ligas Elementary School
Elementary School Diploma, Elementary Education
2000 - 2006
Completed primary education with foundational learning in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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