Looking for a job

Jane Tikka

@janeti

Message

Learn fast, stay calm, fix problems and occasionally send a meme in the team chat.

Estonia

Message

What I'm looking for

I am looking for a remote team where I can contribute meaningfully and grow alongside colleagues who value collaboration and efficiency.

I’ve worked in roles where things change fast, clients have high expectations and there’s no time to panic - and I love it. Whether it’s coordinating last minute bookings, supporting a team or jumping in to fix what’s not working, I stay calm, organised and focused on solutions.

Alongside my concierge work, I’ve also run my own e-commerce business from the ground up. That means handling everything - website, marketing, customer service, and figuring things out as I go. I like variety, I learn quickly and I actually enjoy finding better ways to do everyday tasks.

What drives me most is making things run smoother and more efficiently - whether that’s a client, a teammate or the whole system behind the scenes.

Experience

Work history, roles, and key accomplishments

Current

Concierge Coordinator

Current

Bombay Group OÜ

Jan 2025 - Present (7 months)

Managed VIP guest requests, including restaurant bookings, event planning, and last-minute arrangements, ensuring everything ran smoothly. Communicated with clients via email, phone, WhatsApp, and Telegram, maintaining a polite, helpful, and professional tone.

Time Management Multitasking Problem Solving Slack Google Sheets Confluence Jira

Current

E-commerce Manager/Business Owner

Current

Domingo.ee

Jan 2022 - Present (3 years 7 months)

Managed all aspects of the business, including website management, product purchasing and storage, marketing, advertising, order fulfillment, and customer service. Managed social media channels, including content creation, scheduling, and engagement.

Product Sourcing Digital Marketing Social Media Management Customer Service order fulfillment Business Analysis

Game Host

Live88 Studios OÜ

Jan 2024 - Jan 2025 (1 year)

Hosted live casino games, ensuring players had a fun and engaging experience. Interacted with players through live chat, personalizing gaming sessions and resolving issues during games.

Live Streaming Problem Solving Communication

Game Presenter

Bombay Studios OÜ

Jan 2023 - Jan 2024 (1 year)

Dealt various casino games like Baccarat, Roulette, and Blackjack in front of the camera, constantly developing presentation and communication skills. Kept games fun and engaging by chatting with players and creating an enjoyable experience.

Presentation Communication Skills Teamwork Customer Engagement

Game Presenter

Studioworks

Jan 2020 - Jan 2022 (2 years)

Hosted live casino games such as Baccarat, Roulette, and Sic-bo, maintaining a professional and confident on-camera presence. Engaged with players, creating an enjoyable and entertaining experience for viewers.

Live Casino Customer Engagement Team Collaboration

Restaurant and Retail Jobs

Various Companies

Jan 2015 - Jan 2020 (5 years)

Actively served customers by identifying their needs and providing optimal solutions. Operated cash registers and handled financial transactions, ensuring accurate and efficient service.

Customer Service Sales Inventory Management Product Knowledge Teamwork Retail Operations

Education

Degrees, certifications, and relevant coursework

Pelgulinna Gümnaasium

Attended Pelgulinna Gümnaasium from 2008 to 2020. The curriculum provided a comprehensive education, laying the foundation for future learning and career development.