Jane Tikka
@janeti
Learn fast, stay calm, fix problems and occasionally send a meme in the team chat.
What I'm looking for
I’ve worked in roles where things change fast, clients have high expectations and there’s no time to panic - and I love it. Whether it’s coordinating last minute bookings, supporting a team or jumping in to fix what’s not working, I stay calm, organised and focused on solutions.
Alongside my concierge work, I’ve also run my own e-commerce business from the ground up. That means handling everything - website, marketing, customer service, and figuring things out as I go. I like variety, I learn quickly and I actually enjoy finding better ways to do everyday tasks.
What drives me most is making things run smoother and more efficiently - whether that’s a client, a teammate or the whole system behind the scenes.
Experience
Work history, roles, and key accomplishments
E-commerce Manager/Business Owner
Domingo.ee
Jan 2022 - Present (3 years 7 months)
Managed all aspects of the business, including website management, product purchasing and storage, marketing, advertising, order fulfillment, and customer service. Managed social media channels, including content creation, scheduling, and engagement.
Concierge Coordinator
Bombay Group OÜ
Jan 2025 - Present (7 months)
Managed VIP guest requests, including restaurant bookings, event planning, and last-minute arrangements, ensuring everything ran smoothly. Communicated with clients via email, phone, WhatsApp, and Telegram, maintaining a polite, helpful, and professional tone.
Game Host
Live88 Studios OÜ
Jan 2024 - Jan 2025 (1 year)
Hosted live casino games, ensuring players had a fun and engaging experience. Interacted with players through live chat, personalizing gaming sessions and resolving issues during games.
Game Presenter
Bombay Studios OÜ
Jan 2023 - Jan 2024 (1 year)
Dealt various casino games like Baccarat, Roulette, and Blackjack in front of the camera, constantly developing presentation and communication skills. Kept games fun and engaging by chatting with players and creating an enjoyable experience.
Game Presenter
Studioworks
Jan 2020 - Jan 2022 (2 years)
Hosted live casino games such as Baccarat, Roulette, and Sic-bo, maintaining a professional and confident on-camera presence. Engaged with players, creating an enjoyable and entertaining experience for viewers.
Restaurant and Retail Jobs
Various Companies
Jan 2015 - Jan 2020 (5 years)
Actively served customers by identifying their needs and providing optimal solutions. Operated cash registers and handled financial transactions, ensuring accurate and efficient service.
Education
Degrees, certifications, and relevant coursework
Pelgulinna Gümnaasium
Attended Pelgulinna Gümnaasium from 2008 to 2020. The curriculum provided a comprehensive education, laying the foundation for future learning and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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