Erik NEN
Open to opportunities

Erik N

@erikn

Customer support professional with a passion for helping others.

Estonia
Message

What I'm looking for

I'm looking for a role that values teamwork and offers opportunities for growth.

I'm a dedicated customer support professional with experience in various roles that emphasize clear communication and problem-solving. My journey began at Maxima Estonia, where I assisted customers in-store and managed product shelving. This role taught me the importance of being approachable and friendly, which I carry into every interaction.

At Kamill Pluss OÜ, I further honed my skills as a Client Support Representative, where I provided assistance with mobile device issues and after-sales service. My ability to communicate effectively in both Russian and Estonian allowed me to connect with a diverse clientele, ensuring their needs were met with patience and positivity. Currently, I work as an Operator at G4S Estonia, where I coordinate communication between clients and technicians, always aiming to deliver exceptional service.

As I transition into my role as a Game Presenter at Yolo Group / Live88 Studio, I bring energy and a people-first mindset to the table. I thrive in fast-paced environments and enjoy engaging with players, ensuring a smooth and enjoyable gaming experience. My background in social sciences, with a focus on crisis management, complements my professional ethos of constant learning and teamwork.

Experience

Work history, roles, and key accomplishments

YS
Current

Game Presenter

Yolo Group / Live88 Studio

Mar 2025 - Present (4 months)

Hosted live casino games like Blackjack and Roulette in a professional studio environment. Interacted with online players confidently, ensuring smooth gameplay and high-quality customer engagement.

Education

Degrees, certifications, and relevant coursework

E(

Estonian Academy of Security Sciences (Sisekaitseakadeemia)

Bachelor of Arts, Social Sciences

Focused on crisis regulation, emergency preparedness, disaster psychology, and risk analysis. Participated in civil-military crisis exercises with the Estonian Defence Forces.

Tech stack

Software and tools used professionally

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Erik N - Game Presenter - Yolo Group / Live88 Studio | Himalayas