Jamila Williams
@jamilawilliams
I manage customer service, retail operations, sales, and social media engagement.
Trinidad and TobagoWhat I'm looking for
I've managed branch operations at The Linen World, supervising staff, monitoring sales, handling inventory, and promoting products through WhatsApp, Instagram, and TikTok.
At Cellular Planet Limited, I sold Bmobile products and services, activated accounts and internet services, processed payments, and helped customers troubleshoot inquiries. I've also supported patient registration and medical records at South West Regional Health Authority and assisted customers at Ultimate Eyewear Limited.
I'm pursuing a BA in Journalism at COSTAATT and am a self-published author of In My Head, a short poetry collection.
Experience
Work history, roles, and key accomplishments
Optical Assistant
Ultimate Eyewear Limited
Jun 2024 - Feb 2025 (8 months)
Pre-screened patients and registered them using company portal systems. Filed and updated patient records while assisting customers with eyewear selection and adjustments.
Branch Manager
The Linen World
Jan 2023 - Jan 2024 (1 year)
Managed daily branch operations, including opening and closing procedures, and task assignments. Supervised staff, managed inventory, and handled customer inquiries and sales targets.
Customer Service Expert
Cellular Planet Limited
Jul 2020 - Apr 2022 (1 year 9 months)
Sold Bmobile products and services through in-store, online and field sales. Processed bill payments and cash transactions using Citrix, CRM and Redknee systems.
Clerical Assistant – Medical Records
South West Regional Health Authority
Jul 2019 - Jul 2020 (1 year)
Registered patients and provided information and assistance at the front desk. Retrieved and organized patient files and distributed them to appropriate clinics and wards.
Senior Staff – Food Handler
Pita Pit
May 2018 - Jul 2020 (2 years 2 months)
Worked as senior staff and food handler, ensuring food preparation and service standards.
Sales Clerk
Dulan's
Nov 2016 - Apr 2018 (1 year 5 months)
Worked as a sales clerk, assisting customers and handling sales transactions.
Education
Degrees, certifications, and relevant coursework
College of Science, Technology and Applied Arts of Trinidad & Tobago
Bachelor of Arts, Journalism
Pursuing a Bachelor of Arts in Journalism with an expected graduation in 2027.
Gasparillo Secondary School
CXC O'Level, General Studies
2011 - 2016
Completed CXC O'Level qualifications in Mathematics, English A, Social Studies, Agricultural Science, and Art.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Skills
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