Aalíyah Maugé
@aalyahmaug
Dependable sales and customer service coordinator who streamlines operations and resolves client issues.
What I'm looking for
I bring a dependable, adaptable approach to client-facing work, with a focus on impeccable time management and strong follow-through. I work well independently, but I also thrive as a team player when situations get complex.
In recent roles, I supported daily sales operations and coordination between teams and phone clients. I prepared and processed sales orders, quotes, and invoices, updated customer records, and tracked leads and follow-ups to keep clients moving forward.
I also handle client communication end-to-end—managing inquiries and issue resolution—while coordinating logistics for deliveries and client installations. I’ve worked with social media monitoring to boost brand awareness and sales, helping create consistent customer engagement.
My background includes administrative support, research and report preparation, confidentiality with sensitive information, and customer service across different settings. With training in solution-oriented customer service and tools like Slack, Trello, and Calendly, I’m ready to bring organized, responsive support to a team that values reliability and results.
Experience
Work history, roles, and key accomplishments
Sales Coordinator
BranMart
Mar 2025 - Nov 2025 (8 months)
Supported daily sales operations by coordinating between teams and clients. Prepared sales documents, updated customer records, tracked leads and follow-ups, and coordinated delivery and client installation logistics.
Administrative Assistant
34 Buen Intento Housing
Mar 2024 - Sep 2024 (6 months)
Provided general administrative support, including filing and managing communication channels. Conducted research, compiled data, prepared reports, and maintained confidentiality when handling sensitive information.
Communications Officer
Victim Eyes
Sep 2021 - Oct 2023 (2 years 1 month)
Carried out day-to-day communications and coordination duties accurately and efficiently. Coordinated between team members and other local NGOs while learning and applying new skills to daily tasks.
Customer Service Representative
CVA Ltd
Oct 2022 - Dec 2022 (2 months)
Handled patient/customer support by managing daily patient files and requests. Scheduled and confirmed patients for daily clinics while managing calls, emails, and live patient flow with strong time management and multitasking.
Education
Degrees, certifications, and relevant coursework
Arden University
Bachelor of Science (Honours) in Psychology, Psychology
2024 - 2028
Activities and societies: Distance learning.
Pursuing a BSc (Hons) in Psychology through distance learning from 2024 to 2028.
ASJA Girls’ College
2017 - 2022
Studied at ASJA Girls’ College from 2017 to 2022, earning distinctions in English Language, Caribbean History, and Chemistry.
Availability
Location
Authorized to work in
Job categories
Skills
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