Jamia Davidson
@jamiadavidson
Compassionate and results-oriented Professional
What I'm looking for
As a dedicated and empathetic professional, I have consistently demonstrated my ability to deliver exceptional care and support in fast-paced settings. With a strong background in medical administration and patient service, I excel at building rapport, resolving complex issues, and ensuring client satisfaction.
Throughout my career, I have honed my communication and problem-solving skills, effectively collaborating with teams to optimize client satisfaction and achieve positive outcomes. My experience in patient intake, scheduling, and medical coordination has equipped me with the skills to provide exceptional patient care and support.
I am committed to enhancing client experiences and possess a strong passion for delivering high-quality service. With a strong foundation in medical administration and a proven track record of success, I am confident in my ability to make a positive impact in any organization.
Experience
Work history, roles, and key accomplishments
Front Office Specialist
ATLANTA INTERVENTIONAL INSTITUTE
Oct 2021 - Sep 2022 (11 months)
Managed patient intake and scheduling, handled communication and customer service, processed patient payments, and maintained accurate financial records.
Patient Service Advocate
CONIFER HEALTH
Sep 2021 - Oct 2021 (1 month)
Answered and initiated inbound/outbound calls, resolved customer inquiries, and reviewed and researched assigned claims.
Medical Receptionist/Scheduler
NYU Langone – Huntington medical Group
Jul 2020 - Sep 2021 (1 year 2 months)
Answered patient inquiries, coordinated appointments, and scheduled surgeries and ancillary appointments.
Patient Service Advocate
INDEPENDENT LIVING SYSTEMS (ROYAL HEALTHCARE)
Jan 2016 - Jul 2020 (4 years 6 months)
Resolved customer inquiries, handled medical facility inquiries, and maintained performance benchmarks in speed, accuracy, and volume.
Personal Caregiver
LORNA DAVIDSON
Oct 2013 - Sep 2014 (11 months)
Provided caregiving responsibilities, medication management, daily living assistance, medical coordination, and emotional support to my grandmother.
Education
Degrees, certifications, and relevant coursework
Jamia hasn't added their education
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