Tracy Floyd
@tracyfloyd
Responsive healthcare administrator with excellent customer service skills.
What I'm looking for
I am a dedicated Healthcare Administrator with a strong commitment to delivering compassionate and efficient care in fast-paced environments. My experience spans both private physician offices and large medical group settings, where I have honed my ability to connect with patients and ensure their needs are met with the utmost professionalism.
In my most recent role at VIP Medical Group, I excelled as a Medical Administrator/Receptionist, where I scheduled and coordinated appointments, managed office databases, and trained staff on new systems. My previous experience as a Lead Medical Assistant at Children's Healthcare of Atlanta allowed me to work closely with physicians, ensuring seamless patient care and efficient office operations. I take pride in my organizational skills and my ability to foster effective communication within healthcare teams.
Experience
Work history, roles, and key accomplishments
Medical Administrator/Receptionist
VIP Medical Group
May 2022 - Sep 2024 (2 years 4 months)
Scheduled and coordinated appointments, procedures, and medical transportation, ensuring efficient patient flow. Managed the office database, maintaining information security compliance with HIPAA guidelines.
Lead Medical Assistant 1
Children's Healthcare of Atlanta
Aug 2021 - Mar 2022 (7 months)
Collaborated directly with physicians to ensure accurate scheduling and efficient patient care delivery. Performed administrative duties including office opening/closing procedures and managing patient inquiries.
Medical Assistant/Front Desk
Bethany Medical Clinic
Jun 2018 - Mar 2020 (1 year 9 months)
Handled administrative duties efficiently, including answering phones and assisting patients with inquiries and complaints. Performed routine clinical tasks to support medical staff, such as preparing patients for blood draws.
Education
Degrees, certifications, and relevant coursework
Tracy hasn't added their education
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Tech stack
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