Tracy Floyd - Medical Administrator/Receptionist - VIP Medical Group | Himalayas
Tracy FloydTF
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Tracy Floyd

@tracyfloyd

Responsive healthcare administrator with excellent customer service skills.

United States
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What I'm looking for

I am looking for a role that values compassionate patient care and offers opportunities for professional growth.

I am a dedicated Healthcare Administrator with a strong commitment to delivering compassionate and efficient care in fast-paced environments. My experience spans both private physician offices and large medical group settings, where I have honed my ability to connect with patients and ensure their needs are met with the utmost professionalism.

In my most recent role at VIP Medical Group, I excelled as a Medical Administrator/Receptionist, where I scheduled and coordinated appointments, managed office databases, and trained staff on new systems. My previous experience as a Lead Medical Assistant at Children's Healthcare of Atlanta allowed me to work closely with physicians, ensuring seamless patient care and efficient office operations. I take pride in my organizational skills and my ability to foster effective communication within healthcare teams.

Experience

Work history, roles, and key accomplishments

VG

Medical Administrator/Receptionist

VIP Medical Group

May 2022 - Sep 2024 (2 years 4 months)

Scheduled and coordinated appointments, procedures, and medical transportation, ensuring efficient patient flow. Managed the office database, maintaining information security compliance with HIPAA guidelines.

CA

Lead Medical Assistant 1

Children's Healthcare of Atlanta

Aug 2021 - Mar 2022 (7 months)

Collaborated directly with physicians to ensure accurate scheduling and efficient patient care delivery. Performed administrative duties including office opening/closing procedures and managing patient inquiries.

BC

Medical Assistant/Front Desk

Bethany Medical Clinic

Jun 2018 - Mar 2020 (1 year 9 months)

Handled administrative duties efficiently, including answering phones and assisting patients with inquiries and complaints. Performed routine clinical tasks to support medical staff, such as preparing patients for blood draws.

Education

Degrees, certifications, and relevant coursework

Tracy hasn't added their education

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