Open to opportunities

James Smith

@jamessmith8

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Enterprise sales leader driving revenue growth in data privacy, security, and SaaS.

United States

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What I'm looking for

I seek senior sales leadership roles where I can scale enterprise teams, drive recurring revenue growth, and lead GTM strategy in security, SaaS, or data privacy-focused organizations.

I am an executive technology sales leader with 20+ years directing enterprise and global sales organizations, known for a player-coach mentality and hands-on technical credibility engaging security and privacy professionals.

I have a proven track record of exceeding multimillion-dollar revenue goals, delivering up to 130% attainment on large sales targets, and driving 24% YoY growth across Fortune 1000 accounts by building and scaling sales teams, coaching BDRs and AEs, and executing global go-to-market strategies.

I specialize in enterprise data privacy, security, identity management, cloud and SaaS solutions, launching service offerings that expanded recurring revenue streams globally, partnering with CIOs and privacy leaders, and fostering transparent, trust-based customer relationships.

Experience

Work history, roles, and key accomplishments

Current

Vice President, Americas Enterprise Sales

Current

Syniverse

Sep 2024 - Present (1 year 4 months)

Leads Americas enterprise sales organization, driving a $400M ARR plan and achieving 24% YoY growth across Fortune 1000 accounts while managing 14 direct reports and complex data privacy/security sales cycles.

Enterprise Sales GTM Strategy Forecasting Pipeline Management Data Privacy SaaS Team Building Strategic Account Management Cross Functional Collaboration

Vice President, Global Service Sales

Toshiba Global Commerce Solutions

Aug 2023 - Sep 2024 (1 year 1 month)

Led global service sales organization with a $385M plan, delivering 18% YoY revenue growth, implementing forecasting methodology and driving a 10% uplift in recurring revenue via renewed sales motions.

Renewals Forecasting Sales Process Optimization Pipeline Management Team Leadership

Worldwide Head of Service Sales

Logitech

Jan 2021 - Aug 2023 (2 years 7 months)

Directed global service sales and customer success, drove 105% plan attainment on a $25M ARR target, launched Logitech’s first global service offering in 40 years and increased service adoption 75%.

& Customer Success GTM Strategy Product Launches Partner Management Sales Coaching Performance Management

Senior Leader, Customer Experience Renewals

Cisco

Aug 2018 - Jan 2021 (2 years 5 months)

Built and scaled the Customer Experience Renewals organization to 115 team members, over-delivered on an $800M plan with 125%–138% quarterly attainment and 130% FY performance.

Renewals Management Enterprise SaaS Scaling Teams Coaching Pipeline Management Forecasting

Senior Client Service Executive

Cisco

Aug 2014 - Jul 2017 (2 years 11 months)

Drove service sales growth for global banking and finance accounts, delivering 220% of a $25M goal and negotiating multi-year agreements worth $75M+ annually through executive-level engagement.

Strategic Sales Financial Services Contract Negotiation Data Privacy Renewals Account Expansion Complex Sales

Senior Client Service Executive

Cisco

Mar 2008 - Aug 2014 (6 years 5 months)

Led service sales for major financial enterprise accounts, consistently achieving ~160% YoY attainment and securing multi-year agreements exceeding $100M annually by aligning solutions to compliance and data management needs.

Enterprise Sales Financial Services Compliance Account Management Renewals Sales Governance Negotiation

Executive Director, Client Services

MarketSource Inc.

Jan 2005 - Mar 2008 (3 years 2 months)

Led a B2B division with full P&L and 500+ team members, delivering 106% attainment on a $20M+ quota and driving year-over-year revenue growth for Fortune 1000 clients.

P&L management Field Operations Team Leadership Strategic Accounts Forecasting Performance Management Client Services

Vice President of Sales & Marketing

Redundant Networks

Jan 2002 - Dec 2004 (2 years 11 months)

Directed national sales and marketing, scaling headcount from 5 to 130, increasing pipeline by 800% and growing customer base 1,000%, supporting a company goal of $35M ARR.

Go To Market Pipeline Development Marketing Strategy Revenue Growth Team Building Sales Operations Lead Generation

Regional Director of Sales, South

Syngistix, Inc.

Jan 2001 - Jan 2002 (1 year)

Led regional sales strategy, boosting pipeline by $12M in four months and securing a multimillion-dollar Fortune 100 customer within six months while managing a $35M annualized goal.