James Ogochukwu
@jamesogochukwu
I resolve hardware, software, network, and data-support issues for users.
United StatesWhat I'm looking for
I've provided help desk support at Revolution National Pest Council, resolving hardware and software issues while keeping users informed and minimizing downtime.
At Austine Consultant, I managed client databases, supported QuickBooks and ATX systems, and used NAS-based document sharing to improve data integrity and system performance.
I'm building on hands-on IT support training through NPower, including NAS configuration, hardware replacements, password support, and file transfers. I bring customer service, clear communication, and a calm approach to technical issue resolution.
Experience
Work history, roles, and key accomplishments
USPS CCA City Carrier Assistant
Delivered mail and packages accurately and efficiently to residential and business customers. Provided professional customer service and managed time effectively to complete daily delivery routes.
Education
Degrees, certifications, and relevant coursework
NPower
IT Support Specialist, Information Technology
Completed an 18-week, 300+ hour IT support training program with hands-on technical instruction and microprojects in a cohort-learning environment.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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