James Cole
@jamescole1
Dynamic operations leader with expertise in project management and HR.
What I'm looking for
I am a dynamic and results-oriented operations leader with over 12 years of experience in project management, talent acquisition, and process improvement. My proven record of driving efficiency and productivity through strategic planning and cross-functional collaboration has enabled me to manage complex projects and optimize workflows effectively. I pride myself on being a strong communicator, adept at building relationships and leading teams to success.
In my recent role as an HR Strategic Initiatives Partner at Brown University Health, I led the integration of HR processes for two hospital acquisitions, ensuring seamless operations and effective communication across stakeholders. My experience supervising teams and enhancing brand presence in the talent acquisition space has consistently resulted in improved service delivery and client satisfaction. I am passionate about developing and managing HR projects that deliver measurable outcomes and foster a positive work environment.
Experience
Work history, roles, and key accomplishments
HR Strategic Initiatives Partner
BROWN UNIVERSITY HEALTH
Jul 2024 - Present (10 months)
Led the integration of HR processes for two hospital acquisitions, ensuring seamless operations and effective communication across stakeholders. Developed and managed HR project planning and process improvements, facilitating complex meetings and presentations for senior leadership.
Human Resources Strategic Initiatives Partner
Brown University Health
Apr 2024 - Present (1 year 1 month)
Track and prioritize HR projects to ensure alignment with organizational strategies. Develop and manage HR project plans, facilitate meetings, and guide execution of major HR strategic projects.
Human Resources Representative
LIBERTY MUTUAL INSURANCE
Aug 2011 - Jun 2012 (10 months)
Managed issue resolution processes, meeting service-level agreements and enhancing employee satisfaction. Administered compliance-driven tasks including auditing new hire documentation.
Human Resources Associate
Liberty Mutual Insurance
Aug 2011 - Jun 2012 (10 months)
Managed HR troubleshooting and onboarding processes, ensuring compliance with Federal guidelines.
Campus Recruiter
LIBERTY MUTUAL INSURANCE
Jun 2012 - Jun 2013 (1 year)
Managed comprehensive recruiting process for entry-level roles and established relationships with universities to enhance visibility and campus engagement.
Campus Recruiting Representative
Liberty Mutual Insurance
Jun 2012 - Jun 2013 (1 year)
Managed full cycle recruiting for entry-level associates through campus recruiting programs, enhancing brand awareness.
Human Resources Associate
BROADRIDGE FINANCIAL SOLUTIONS
Dec 2014 - Dec 2016 (2 years)
Spearheaded Workday reporting and system integrations, ensuring compliance standards. Managed HRIS and payroll systems for a global employee base of 10,000 individuals and integrated associate records post-acquisition.
Campus Recruiter
BROADRIDGE FINANCIAL SOLUTIONS
Jan 2016 - Oct 2017 (1 year 9 months)
Integrated HireVue into the Talent Acquisition process, launching four months ahead of schedule. Managed 50-80 entry-level and intern requisitions while enhancing the organization’s employment brand through career fairs.
Campus Recruiter
Broadridge
Jan 2017 - Oct 2017 (9 months)
Responsible for recruiting entry-level and intern positions across multiple offices, managing campus recruiting projects.
Human Resources Consultant
JAMESTOWN DISTRIBUTORS
Jan 2018 - Apr 2019 (1 year 3 months)
Implemented performance management, payroll, ACA, and recruiting modules within a centralized HRIS system, enhancing efficiencies. Streamlined payroll processing and achieved a 98% response rate on an Employee Satisfaction Survey.
Human Resources Project Consultant
Jamestown Distributors
Jan 2018 - Apr 2019 (1 year 3 months)
Managed all facets of HR for 70 associates, including payroll implementation and conflict resolution training.
Recruiter
BROWN UNIVERSITY HEALTH
Oct 2018 - Oct 2019 (1 year)
Achieved a 4.5/5 satisfaction score in recruiting and onboarding surveys. Developed relationships with educational institutions and collaborated with senior leadership to improve service quality for hiring managers and candidates.
Human Resources Associate
Liberty Mutual Insurance
Jun 2015 - Jan 2016 (7 months)
Operated HRIS and payroll systems, successfully onboarding 2,400 associates during a corporate acquisition.
Talent Acquisition Recruiter
Brown University Health
Oct 2018 - Oct 2019 (1 year)
Participated in workforce planning and managed the end-to-end recruiting process, coaching hiring managers and collaborating with Compensation.
Senior Talent Acquisition Recruiter
Brown University Health
Dec 2019 - Feb 2022 (2 years 2 months)
Managed recruiting processes and facilitated onboarding for new hires, ensuring alignment with organizational needs.
Senior Recruiter
BROWN UNIVERSITY HEALTH
Nov 2019 - Feb 2022 (2 years 3 months)
Supported 75% of displaced employees in securing new employment through collaboration with benefits vendors and labor departments. Conducted quarterly system enhancement reviews to improve ATS functionality and managed concurrent talent acquisition projects.
Talent Acquisition Manager
Snowplow
Feb 2022 - Jul 2022 (5 months)
Launched the US-based Talent Acquisition function and trained hiring managers on job description creation to attract candidates. Presented marketing plans to senior leadership.
Talent Acquisition Manager
SNOWPLOW
Feb 2022 - Jul 2022 (5 months)
Enhanced brand presence across job boards and office locations, increasing candidate applications. Developed strategic marketing plans to boost brand recognition in the North American job market and built robust candidate pipelines.
Talent Operations Supervisor
FM GLOBAL
Jul 2022 - Jan 2024 (1 year 6 months)
Supervised a team of Recruiting Coordinators, increasing overall efficiency by 20% through targeted coaching and performance management. Executed customer-focused training plans and coordinated cross-functional projects for timely operations services.
Talent Operations Supervisor
FM Global
Jul 2022 - Jan 2024 (1 year 6 months)
Led a team to enhance interview scheduling and onboarding processes across the US, Canada, and Mexico. Launched electronic offer letter management within iCIMS.
Education
Degrees, certifications, and relevant coursework
Johnson & Wales University
Bachelor of Science, Business Management
Earned a Bachelor of Science in Business Management and an Associate of Science in Advertising, focusing on developing skills in management principles and advertising strategies.
Availability
Location
Authorized to work in
Job categories
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