Open to opportunities

Roger Arcia

@rogerarcia

I am a talent operations leader specializing in HR systems, process improvements, and scalable employee lifecycle solutions.

United States

Message

What I'm looking for

I seek a talent-ops/HR-systems role where I can lead HRIS optimization, drive process improvements, partner cross-functionally, and scale employee lifecycle programs in a data-driven organization.

I have 10+ years of experience in talent operations, HR systems, and project execution across global and high-growth organizations, focusing on translating data into actionable insights and improving workflows.

At the IMF I serve as a systems and process lead for talent programs, resolving technical and operational issues across Workday and PeopleSoft, tracking HR metrics, coordinating HRIS updates, and supporting performance cycles and policy rollouts. I have led scale initiatives—spearheading Workday Recruiting implementations and building custom KPIs—and supported embedded recruiting partnerships for fast-scaling clients.

I partner closely with Product and IT teams to manage releases, escalation management, and stakeholder communications, and I bring a pragmatic, data-driven approach to HR process optimization. I am bilingual (English/Spanish) and hold multiple recruiting certifications that complement my HR systems and talent operations expertise.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Analyst

Current

International Monetary Fund

Jan 2023 - Present (2 years 7 months)

Serve as systems and process lead for talent programs across four global departments, resolving Workday and PeopleSoft escalations and tracking HR metrics to support performance cycles and accountability frameworks.

Workday Peoplesoft HRIS Escalation Management Stakeholder Management System Enhancements

Recruiter, G&A & GTM

RocketPower

Oct 2021 - Jan 2023 (1 year 3 months)

Supported fast-scaling clients through embedded recruiting partnerships, managing full-cycle hiring for G&A and GTM teams while maintaining candidate quality and speed for clients like Gem and Babylist.

Strategic Sourcing ATS Hygiene Stakeholder Management Greenhouse LinkedIn Recruiter

Project Coordinator, Staffing

Survey (A Trax Company)

Aug 2020 - Aug 2021 (1 year)

Oversaw national retail execution projects and staffing fulfillment, building tracking tools to visualize coverage, revenue, hours, and shifts and driving issue triage and stakeholder coordination.

Dashboarding Data Visualization Automation)Onboarding

Operations Supervisor

Concentrix

Oct 2018 - Oct 2020 (2 years)

Led technical support operations for 30+ agents, developed KPI dashboards (AHT, resolution time), and launched tools to support business continuity during the remote transition.

Team Leadership KPIs AHT Performance Management Business Continuity Process Improvement Remote Operations

Senior Recruiter

Concentrix

May 2017 - Sep 2018 (1 year 4 months)

Drove a scale-up initiative growing headcount from 500 to 1,500, led Workday Recruiting implementation, and built custom KPIs and assessments to improve hiring processes.

Workday KPIs Recruitment Strategy Stakeholder Management

People Operations Associate

Grupo Casa Pellas

Jan 2016 - May 2017 (1 year 4 months)

Managed full-cycle hiring and partnered with academic institutions for early-career recruitment, building hiring dashboards and streamlining vendor and staffing coordination.

Early Career Programs Staffing

Recruitment Consultant

Abaco

Feb 2014 - May 2017 (3 years 3 months)

Conducted strategic talent searches for executive and technical roles, advising clients on job scoping, compensation planning, and candidate engagement to improve hiring outcomes.

Executive Search Sourcing Stakeholder Management