Jake Bell
@jakebell
I help enterprise clients optimize Yardi ERP through technical support, SQL analysis, and seamless software upgrades.
United StatesWhat I'm looking for
At Yardi, I provide tailored technical support for enterprise clients, helping them optimize the Yardi ERP platform and maintain seamless system performance.
I use SQL to extract, manipulate, and analyze data for client reporting, serve as a Management Fees subject-matter expert, and coordinate software upgrades between clients and programming teams.
Experience
Work history, roles, and key accomplishments
Worked as Technical Account Manager at Yardi.
Utilized exceptional customer service skills to provide comprehensive technical support for clients, resolving complex issues related to Yardi's ERP platform. Collaborated closely with clients to understand their unique needs, offering effective troubleshooting and problem-solving solutions that ensured seamless system functionality.
Leveraged a working knowledge of SQL to extract, manipulate, an
Accounts Receivable Accounting Clerk
Mar 2022 - Feb 2023 (11 months)
An exclusive team member in Accounts Receivable that focused on billing/invoicing, cancellations, full-year payment plans, collections and check processing. Simultaneously provided support services while communicating with management and clients within private and public owned businesses.
Successfully used negotiation tactics to assist clients who express dissatisfaction with previously rendered
Cross-trained in seven departments - independently drove sales to promote seasonal promotions, used team optimization to meet inventory deadlines, and trained new employees in support services.
Education
Degrees, certifications, and relevant coursework
Tarleton State University
Bachelor's of Science, Economics
Minor in Business
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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