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Jaira Faith Gayod

@jairafaithgayod

Virtual Assistant at C2 Financial / Smith–Chiavaroli Team, who organized 30+ borrower documents and built operational trackers.

Philippines

Message

At C2 Financial / Smith–Chiavaroli Team, I organize borrower documents and build operational trackers and workflows using Airtable, Google Workspace, and ARIVE. I also document SOPs and support pipeline organization.

At Real Helper, I managed calendars and coordinated an average of eight meetings per week for C-Suite leadership. I prepared around 20 Fund Investment reports per month and maintained databases in InvestNext and GoHighLevel.

Earlier, at iPARA Technologies and Solutions, I resolved a backlog of 1,200 customer service tickets within three months by implementing automation strategies. I also managed invoice processing and financial tracking for client-focused projects.

Experience

Work history, roles, and key accomplishments

Current

Operations & Relationship Manager

Current

C2 Financial / Smith–Chiavaroli Team

Apr 2026 - Present (5 months)

Managed operations and relationships, cleaning and enriching 1,900+ Google Contacts and standardizing 30+ ARIVE borrower documents. Built operational trackers and workflows, developed SOPs, and supported pipeline organization and training curriculum development.

Google Contacts Arive Airtable Google Workspace Document Management SOP Development Pipeline Management Training and Development

Virtual Assistant

Real Helper

Apr 2023 - Apr 2026 (3 years)

Managed calendars and coordinated meetings for C-Suite leadership, created monthly Fund Investment reports, and maintained databases. Conducted lead generation adding 750 prospects monthly and edited investor-focused content.

Calendar Management Microsoft Calendar Calendly Google Sheets Excel InvestNext GoHighLevel Lead Generation ChatGpt Canva Loom

Client Assistant

Sparkswealth

Feb 2022 - Mar 2023 (1 year 1 month)

Served as primary point of contact for over 30 financial advisor clients daily, resolving inquiries within 3 hours. Prepared and processed over 20 client application documents weekly and supported marketing efforts.

Capsule CRM VoIP Docusign Adobe WordPress Email Marketing Client Communication

Virtual Assistant

iPARA Technologies and Solutions

Apr 2020 - Feb 2022 (1 year 10 months)

Resolved a backlog of 1,200 customer service tickets within three months by implementing automation strategies. Managed invoice processing and bi-weekly financial tracking for client projects.

Customer Service Automation Invoice Processing Financial Tracking

Admin Officer

Household Development Corporation

Jul 2018 - Jan 2020 (1 year 6 months)

Managed and organized over 500 legal and customer records in SAP, supporting sales administration and title transfers. Facilitated housing loans averaging 70M Philippine pesos monthly and transferred ownership for 500+ accounts.

SAP Records Management Loan Processing Title Transfer