At C2 Financial / Smith–Chiavaroli Team, I organize borrower documents and build operational trackers and workflows using Airtable, Google Workspace, and ARIVE. I also document SOPs and support pipeline organization.
At Real Helper, I managed calendars and coordinated an average of eight meetings per week for C-Suite leadership. I prepared around 20 Fund Investment reports per month and maintained databases in InvestNext and GoHighLevel.
Earlier, at iPARA Technologies and Solutions, I resolved a backlog of 1,200 customer service tickets within three months by implementing automation strategies. I also managed invoice processing and financial tracking for client-focused projects.

