MARIA QUIINTANA
@mariaquiintana
Proactive virtual assistant with expertise in administrative support.
What I'm looking for
I am a proactive and detail-oriented Virtual Assistant with extensive experience in administrative support, customer service, invoicing, scheduling, CRM management, and digital communication tools. My career has been dedicated to providing comprehensive operational support to various organizations, ensuring seamless business operations and client satisfaction.
In my most recent role as an Office Manager and Executive Assistant for a UK-based plumbing and heating company, I successfully managed client communications, organized workflows, and developed Standard Operating Procedures (SOPs) to enhance efficiency. My ability to identify operational inefficiencies and propose workflow improvements has contributed to smoother daily operations and increased productivity.
Throughout my career, I have also provided high-level administrative support to executives in the insurance and healthcare sectors, managing sensitive client-related tasks and ensuring compliance with industry standards. I am passionate about leveraging my skills to support organizational growth and enhance client experiences.
Experience
Work history, roles, and key accomplishments
Office Manager/Executive Assistant
UK-Based Plumbing and Heating Company
Provided comprehensive administrative and operational support, managing client communications and optimizing workflows for a plumbing and heating company. Created SOPs using ClickUp, handled client inquiries via GoHighLevel, and managed invoicing with QuickBooks, ensuring efficient business operations.
Virtual Assistant
ELG Solutions Inc
Jun 2023 - Feb 2024 (8 months)
Provided high-level administrative and operational support to executive leadership and field agents for an insurance and healthcare services company. Managed client coordination, compliance tasks, scheduling, and maintained smooth back-office functions, ensuring efficient operations and client satisfaction.
Office Manager
Rubio-Aguinaldo & Attorneys Law Firm
Oct 2022 - Sep 2023 (11 months)
Managed comprehensive HR functions including recruitment, payroll, and benefits, alongside overseeing all administrative operations such as supply replenishment and maintenance. Handled government compliance documentation, prepared financial reports, and managed visa applications for the firm.
Admin Supervisor
WME Philscorp
May 2019 - Mar 2020 (10 months)
Oversaw DOLE compliance, government permits, and employee benefits, while managing payroll and compensation. Responsible for recruitment, selection, and overall administration, including facilities management and inventory monitoring.
Executive Assistant
George Optical Inc
Jan 2017 - Dec 2018 (1 year 11 months)
Managed new store construction projects, ensuring completion within deadlines and budget, and supervised progress. Coordinated and arranged meetings, travel schedules, and special projects for the President.
Executive Assistant
Golden Nutritious Foods Corp
Jan 2015 - Dec 2017 (2 years 11 months)
Arranged travel itineraries and hotel accommodations for managers and executives, and managed the company's fleet cars. Handled the Chairman's personal matters, including golf memberships and bill payments, while also coordinating events and preparing budget reports.
Executive Assistant
Comglasco
Jan 2011 - Dec 2012 (1 year 11 months)
Monitored the stock market using Tecplot and Metstock, providing reports to the President, and managed flight bookings and travel arrangements for all managers. Handled the President's personal bills and memberships, and coordinated meeting venues and schedules.
Production Coordinator/Secretary
Dargani Impex International
Jan 2003 - Dec 2008 (5 years 11 months)
Inspected and documented goods delivered, comparing them with purchase orders for accuracy, and reported damaged items. Prepared shipment details and documentation, and attended international trade shows to source suppliers and address major issues.
Admin Assistant/Project Assistant
Smart Communications Inc.
Jan 1997 - Dec 1999 (2 years 11 months)
Provided administrative support to engineers in project monitoring and coordination, including managing work schedules and travel arrangements. Coordinated in-house and external training, and maintained systems for purchase requisitions and inventory of communication equipment.
Education
Degrees, certifications, and relevant coursework
Colegio de San Juan de Letran
Psychology, Psychology
Studied Psychology at Colegio de San Juan de Letran from 1996 to 1997. Gained foundational knowledge in psychological principles and theories.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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