At TASKS DONE RIGHT, I provide administrative and operations support for clients and internal teams in a remote work environment. I manage schedules, attendance records, class recordings, and related documentation.
I maintain operational manuals, SOPs, and workflow documentation, and support software transitions and process improvements. I’ve also contributed to tracking and reporting systems using Google Sheets and CRM tools.
My work includes HubSpot updates, lead generation, and online research for business development initiatives. I also assist with billing, subscription management, and inventory tracking.
Earlier, I worked as a Customer Service Representative / BPO Professional at various BPO companies, supporting customers by phone, email, and chat with account management, billing inquiries, and issue resolution.
